"Quite close to the Nagano Station (a short walk), good breakfast included, although the breakfast room is very busy for the first hour. Has on site laundry. A pleasant city park is across the street, 2 convenience stores nearby and a "Hotto Motto" fast food outlet a few doors down, as well as the shops and restaurants at and around Nagano Station."
"There were some maintenance issues with the hotel. The lights on the elevator button on the 9th floor did not illuminate, my room lights were also a little trouble. There were a couple of bugs in my room as well. The check in staff was not as accommodating as I would have liked. However, the hot spring was great. The hotel bus driver and restaurant staff were very friendly."
"Staff were kind and helpful throughout our stay. Room was neat and tidy on arrival and each return. Close to plenty of bars and restaurants, and less than a 10 minute walk to Nagano Station. I would stay again!"
"It was perfect! The staff was beyond amazing, so helpful and accommodating. The room was clean and comfortable. The onsen was lovely. It was a very beautiful place to be. I can’t wait to go back☺️"