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Hotel El Refugio

2.5 star property
Travelers find express check-out and in-room WiFi at their fingertips in this convenient hotel located in the entertainment district

Choose dates to view prices

Hotel El Refugio, in the entertainment district, offers a practical base for travelers. Guests enjoy in-room WiFi, dry cleaning services, and quick bites at the snack bar/deli. The 24-hour front desk ensures smooth express check-out for those heading to their next destination.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is SAR 95
SAR 114 total
includes taxes & fees
24 May - 25 May

About this property

Hotel El Refugio

  • Hotel in the entertainment district
  • Hotel El Refugio provides amenities like dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Express check-out, a porter/bellhop, and luggage storage
    • Concierge services, a 24-hour front desk, and smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch flat-screen TVs with premium channels
    • Heating, daily housekeeping, and phones

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  • Parking included
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The price is SAR 87
SAR 107 total
includes taxes & fees
1 Jun - 2 Jun
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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Optional extras

  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel El Refugio pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel El Refugio?

As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at Hotel El Refugio on 24 Jumada I 2026 start from SAR 95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Refugio?

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel El Refugio?

Check-out is at 12:30 PM. Late check-out is available for MXN 300 (subject to availability).

Where is Hotel El Refugio located?

Situated in the entertainment district, this hotel is within 6 mi (10 km) of Amigos del Artes, Presa Abelardo L. Rodriguez, and IMSS Hospital General Regional No 1 Tijuana. Tijuana Mexico Temple and Chevron Stadium are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.0

Cleanliness

8.6

Location

6.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 37 out of 112 reviews
Rating 8 - Good. 27 out of 112 reviews
Rating 6 - Okay. 22 out of 112 reviews
Rating 4 - Poor. 9 out of 112 reviews
Rating 2 - Terrible. 17 out of 112 reviews

Reviews

Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice qyu
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
The place is wood for staying one night but nothing extraordinary about that place, is secure and have hot water all time
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was red stains on the drapes like a scene from a horror movie, cigarette burns on the bed. Bathroom was dirty and it was a motel for solicitation of prost. not a hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
The facility
Stayed 1 night in Mar 2024
Verified

8/10 Good

Raul

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Rosario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked and went to look at the room the bathroom was horrible it was so dirty smelled like cigarettes I literally couldn’t stand the smell canceled my stay their that same day I checked in and left. Never booking from this hotel again
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Juan Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did my reservation tru Hotels.com and when I get to hotel they told me that they don’t have any reservation for me and they Ofer me a room paying a lot more than I supposed to pay whit my reservation and they give me a dirty room whit no A/C a lots of noise kids running around and knocking on our door and running away like 3 times and the girls at the reception really bad actitud and bad customer service.!!
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Habitación limpia, seguridad
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta accesible
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para hospedarte ya sea un rato o días, excelentes habitaciones y todos los servicios de 10
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para quedarse Solo no hay muchos canales de cable más que 6 y internet no agarraba :) De ahí en más exelente servicio
Stayed 8 nights in Feb 2025
Verified

6/10 Okay

Elvia

Liked: Staff & service, amenities, property conditions & facilities
La habitacion me gusto en general excepto la cabecera de la cama y no me gusto el baño parecia sucio y salia el aroma a caño!!!
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Flako

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me atendieron
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Ernesto Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel de paso viejo y feo
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 1 night in Jun 2024
Verified

8/10 Good

Cardin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Tuvieron una atención cordial y me gusto el estacionamiento seguro
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy Mala Experiencia
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la propiedad es común no considero que tenga algo destacable en particular. Falta mejor control el acceso, detiene mucho el vehículo y se tiene que bajar no para que lo atiendan. Es lo único de ahí todo está muy bien.
Verified

4/10 Poor

Jose

Disliked: Amenities, property conditions & facilities
Pues que esta anunciado como hotel y no lo es, es un motel y pues que cuando se me pidió una tarjeta la registre, creyendo que con ella podria pagar y me dijeron que solo recibian efectivo,el cual obviamente no llevaba en ese momento. POr lo qjue decidí no quedarme con estas caracteristicas y reglas
Verified

10/10 Excellent

Mario Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio buena ubicación , muy cerca Oxxo, farmacia , mercado , zona de comida , recomendado
Stayed 1 night in Aug 2022