"The staff was quite friendly, and my hotel room was very clean. They had a great breakfast with a wide variety of dishes, and made to order omelettes. I would definitely stay here again!"

"A great place to stay when visiting the Old Quarter! The staff is terrific; EVERYONE who works there is extremely friendly and helpful! Anna and Mia will help you book excursions and the rooms are clean, spacious and quiet. Easy walk into the heart of the Old Quarter, which is just steps away. We ..."

"Had a great stay here. Perfect location. Staff is top level. I had an issue the first night and the next day they caught me as I was leaving for the day and asked if they can go in the room. I came back and everything was fixed. The staff themselves are all super friendly and very welcoming. I’ll ..."

"Love the staff!"

"I must say, I travel quite a bit and the Grand Hotel du Lac in Hanoi was spectacular. Gorgeous lobby, rooms and eating area. Yet what is even more amazing about this Hotel is the staff. Everyone speaks perfect English and is extremely courteous and helpful. Lily and Jack were especially instrumental ..."

"Good location but little old No AC control bathrooms little old fashioned Teras bar is great Breakfast is very good"