"On arrival radiator in room not working and still not working when we left after 3 nights . Day 2 we had electric heater provided. Continental breakfast was poor no fruit juices or fresh or fruit cocktail ( or tinned. No bread or toast machine butter or preserves . Small boxes of cereals and unappealing croissants were there. Although this is our personal opinion other guests were saying the same to us.
The general
Manager was very nice and needs a medal trying to get things sorted . The kitchen is contracted to outside. Caterers who are not under her control.
I politely but firmly Made my complaints . The bar service was good and was well stocked."
"We enjoyed our stay at this pub. The room was very comfortable and clean, the staff were very friendly and helpful, and the food was amazing! This is a very old pub building but is cosy and comfortable with a lovely friendly atmosphere, we would definitely go again!"
"A comfortable hotel on the coast for walking and bird watching. A rather limited menu but the meals were perfectly cooked. The wine list was fairly extensive but over priced. The breakfast was fabulous!"
"Mouldy bathroom with no proper shower (a hose on the taps). Boiling hot even in April due to hot water pipes running through the room. Breakfast waitress super rude. Hotel manager not available at the time and has since ignored all emails. Have complained to Best Western and Hotels.com"
"Was slighty disappointed that the evening meal menu was limited. Would of also been nice to know you had to book the swimming pool for a half hour slot. Saw nothing on that on the website. Lockers in changing roo. Could do with amd update and maybe some mats on the floor coming out of the shower, was worried about slipping on the floor. But the service was good and friendly. Lovy touches in the room like a free cookie and complementary drinks. Love the furniture old stuff re vamped into tables and useful objects. Do think it is a bit overpriced for the rooms. But would stay again."
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