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"The staff was friendly "

"Charm of the old inn. Food in restaurant was excellent!"

"Lovely hotel.... friendly staff"

"Had a great stay. Good breakfast and 1 block from the casino. Huge room."

"Very nice hotel, staff were professional, helpful and courteous, plenty of parking, quiet area but not too far from shopping"

"great stay with our dog..."

"We had a wonderful stay at this hotel although just for one night. The hotel was everything that other reviewers on Hotels. com mentioned; exceptionally clean and friendly staff. Breakfast was very good with a variety of choices available and coffee in the lobby was exceptional (rich and not watered down...even the decaf!) One piece of constructive feedback: I have arthritis and very small hands. I had difficulty with the squeeze bottles in the bathroom for lotion, soap, etc...perhaps this could be looked at; also as my husband was with me he was able to assist and I did not need to request any assistance from Guest Services. We would definitely visit this hotel again if we are in the Chicopee area. "

"Love the place"

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