ابحث عن فنادق بالقرب من The Petal Library، في بيتال من SAR 302

"Our room was pristine and decorated beautifully, the breakfast was delicious and served by the hosts, plus they were also very friendly."

"Staff - Front Desk - Michael- VERY RUDE upon check in and each time we passed the front desk he would not say hello. Terrible attitude and customer service. This is the reason I may never return there. When I checked in, I was told that no rooms were clean nor available until 3pm. I and my son sat in the lobby 25 minutes. A husband and wife walked in and immediately received a room. Unacceptable……..,,,"

"This is the second time I’ve stayed here. It’s very clean. The staff are all very friendly and helpful. The breakfast is better than most hotel breakfast with a good selection and very efficient and friendly staff making sure you have everything you need. Our room had a great air conditioner and the shower was nice and hot."

"Staff was great and loved the cleanness"

"I never do reviews but I have to say this hotel is one of my favorite for my family & I. We stayed only one night but it’d be great for longer stays. From great working air conditioning, comfortable bed, amazing breakfast, welcoming staff , super quick and easy check in and lastly CLEAN. It was an amazing stay, 11AM check out was very convenient for us who made it in late enough time to rest , eat shower and repack. If needed we would have used the kitchen area honestly really beautiful. Thank...

"Nice stay"

"The staff were extremely helpful, friendly, and accommodating. They truly made our stay enjoyable, and I would give them 5 stars without hesitation. While the hotel itself was just okay and could benefit from some repairs and updates, the staff mentioned that a complete renovation is planned soon, which is encouraging. The hotel was clean, and the two-bedroom layout was perfect for our family, providing plenty of space and comfort during our stay. Overall, we had a positive experience and...

"👍"

"We had a problem with the room we were given. When I contacted the front desk, the attendant was very generous and offered an upgrade room. We also asked about local places to eat that were still open. She made several recommendations and gave us discount coupons for one of the restaurants. That is customer service!"

"The rooms are gross! Dirty, furniture filthy and needs renovations terribly"

"The door on our room would not lock and the door wouldn't stay shut. We were told to just push it really hard to keep it closed then lock the deadbolt. We were moved to another room after asking if we could just have a room with a sofa bed. I wouldn't stay here again."

"Liked bar area service good. Pool needs attention. Filters not working correctly. Water quality bad."

"Just don’t do it. The room smelled awful, rust in the bottom of the bathtub, mold or some sort of fungus on the floor leading to the wall, paint on the bedding, smelt like urine. Even the guy at the front desk said it will take an act of congress to get your money back from a refund. We left instantly after seeing our room. Run."

"Nasty hair everywhere, contacted the customer service number, never had anyone sent out to make it right. Never had new sheets brought to us like they promised. Nasty floors, nasty everything. Will absolutely 100% never be back. Waste of my money."

"Starting to look run down. Rooms are in need of cosmetic repairs."

"Do not stay here. The room door did not work, the staff was very rude and the air conditioner did not work. The rooms are old and it certainly does not meet the standard you would expect with the Hilton name attached. "

"Great stay for the money. Clean room and bathroom. Comfortable bed. Great air conditioning. Great water pressure in the shower and plenty of hot water. Towels are standard quality, good enough for an overnight stay."

"As a person of limited mobility it was difficult climbing the stairs with my suitcase. It would have been better to have been told of this before check in."