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"We had a fantastic experience at the Copthorne Merry Hill. Our room was very comfortable with a waterside view and I was delighted to find the en-suite had a bath. The room had Tea and coffee making facilities + biscuits and a fridge containing water and 2 little bars of chocolate; delightful. The staff were really kind, efficient and helpful. Breakfast (buffet style hot and continental) was delicious with continual restocking by staff. We sat outside to eat this morning. We ate in the restaurant one evening and the food was beautifully cooked and presented."

"Amazing Hotel. Reception staff very professional friendly and helpful. Excellent check-in experience. Hotel is lovely inside and great facilities. There was an event on the evening we arrived and the hotel was full. We were given a room on the road / motorway side and were we concerned about noise from inside and from the road but we couldn’t hear a thing. Double glazed windows plus secondary glazing was very effective. The air con was effective. The room was lovely. We will definitely be going back to this hotel. Highly recommended."

"This hotel provided me with a fantastically located place to stay whilst attending a nearby wedding. Situated within a gorgeous looking building the hotel makes use of its period features without giving a dated impression. The room I stayed in was spotless and had everything I needed to make my stay as comfortable as possible. Being in the city centre was also another major positive as it meant I could arrive into Hereford by train and walk to the hotel. Hotel staff were also unendingly polite and facilitated a frictionless check-in despite the time of night I got there. I would 100% stay here again if I find myself in need of a hotel room in Hereford."

"Staff make you feel welcome are very chatty and will do anything for you. See deer, rabbits etc from room hotel in its own grounds so nice and peaceful. Breakfast is excellent "

"It was a nice room,couldn’t get hold of anyone,couldn’t get in before 3.30 unless paid 25.00"

"Hannah and Sam went out of their way to facilitate our stay. "

"Ideal for an overnight stay "

"Brilliant central location, great rooms, pleasant and helpful staff, plenty of parking available on site. "

"Was good for the price "