"The switchover to computerized elevators was a disaster. 15 min waiting for elevators, resorted to taking stairs 8 floors. Checked out a day early and swallowed the room cost. Excellent midtown hotel, been going there forever, but this one time was a fiasco. Just make sure that the elevators are fixed before you go."

"Bad experience in the front desk bad attitudes with me and my friends and racist!!! We simply asked if we could check into our room early, and he flatly said no—adding that if we needed to use a restroom, there was one available in the waiting area, and it was free."

"Loved the stay, small quarters but to be expected for NYC. Clean quiet rooms, staff were super friendly and helpful. Would stay again on a return visit."

"Buen servicio"

"Great staff"

"Beautiful place, great staff, nice restaurant bar area. I was happy with my choice of the Hilton."

"Staff very friendly. Rooms very spacious. Our toilet didn’t work- bummer but a solid option"