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Dolcemente Ekbalam

3.0 star property
Rural charm meets comfort at this countryside retreat where guests can enjoy a delicious meal on-site or grab coffee before exploring the area

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Travelers find a warm welcome at Dolcemente Ekbalam with quick, easy check-in. Start your day right with a continental breakfast. Multilingual staff help connect visitors with nearby attractions. The countryside setting offers a perfect escape from everyday life.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Restaurant
  • Business services
  • Room service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Triple Room

  • Sleeps 4
  • 3 Twin Beds

About the neighborhood

Located in Temozon, Dolcemente Ekbalam is in a rural area. The area's natural beauty can be seen at Cenote Xcanche and Cenote SAC-AUA, while Casa de los Venados and Museo de San Roque are cultural highlights. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Temozon travel guide
Map
Entrada al Poblado de Ekbalam, Temozon, YUC, 97740

What's nearby

  • A dense green forest with ancient ruins in the center.
    Ek' Balam
    1 min walk - 0.0 km

Getting around

  • Mérida International Airport (MID)
    140 min drive

Restaurants

  • Jardin Prodigioso
    11 min walk
  • Kin Restaurant
    18 min drive
  • Restaurante Don Gato
    12 min drive
  • Dolcemente
    2 min walk

About this property

Dolcemente Ekbalam

  • Hotel in a rural location
  • You can look forward to free continental breakfast, a free manager's reception, and a coffee shop/cafe at Dolcemente Ekbalam. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Guests can also expect to find conference space.
  • Additional perks include:
    • Free self parking
    • RV/bus/truck parking, express check-out, and express check-in
    • Multilingual staff
  • Room features
  • All guestrooms at Dolcemente Ekbalam have amenities such as free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers
    • Patios, ceiling fans, and daily housekeeping

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Property amenities

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 527 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 3 buildings
  • Built in 2008

Room amenities

Bathroom

  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Ceiling fan

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Frequently asked questions

Is Dolcemente Ekbalam pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Dolcemente Ekbalam?

Check-in start time: 1 PM; Check-in end time: 11 AM.

What time is check-out at Dolcemente Ekbalam?

Check-out is at 2 PM.

Where is Dolcemente Ekbalam located?

Situated in a rural location, this hotel is within 1 mi (2 km) of Ek' Balam and Cenote Xcanche. Cenote SAC-AUA is 8.9 mi (14.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dolcemente Ekbalam Reviews

6.8

7.4

Cleanliness

6.8

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 11 out of 54 reviews
Rating 4 - Poor. 11 out of 54 reviews
Rating 2 - Terrible. 4 out of 54 reviews

Reviews

Verified review

6/10 Okay

Nue

Liked: Staff & service

Basic hotel for those on a budget!

This is a super basic hotel for those travelling on a budget and visiting nearby Ek balam. Toast and coffee was included in the price which was great. Secure parking inside the hotel grounds. There is no AC but a ceiling fan which was fine for us (we stayed in March) which was on all night (previous reviews incorrectly stated that the electric switches off at 9:30pm which was not our experience). Shower was decent with hot water, clean bedding. Rooms were a little outdated but for the price it’s a bargain. I did not however rate the dinner we ate. The staff were lovely - very friendly.
Verified review

2/10 Terrible

Alan

Disliked: Property conditions & facilities, room comfort

Da miedo no aparece en el gps

Esta sumamente pero demasiado lejos de valladolid si pretrnden ese hotel para al siguirnte dia comocer valladolid no lo recomiendo, la carretera para llegar a el es sumamente solitaria y si viajan de noche olvidenlo no esta iluminada para nada asi que solo se sumiran en una penumbra que realmente de noche si aterroriza no solo por lo densa que es la oscuridad sino porque uno siente que sigue vajs do y viajsndo y viajando por la carretera atraviesa todo el pueblo de Temozon y terminael pueblo de temozon y el hotel nadamas no aparece y sigue mas y mas carretera por recorrer totalmente solitaria y oscura llega uno a un entronqur donde dice ekbalam (pero se refiere a la zona arqueologica) y hay que doblar a la derecha y uno cree que esta por llegar y dobla y solo te espera otra carretera igual de horrible en la que no se ve ningun final y ningun destino seguro no se ven hoteles ni casas sino puro monte crecido a ambos lados de la carretera y un silencio sepulcral. En verdad no recomiendo este hotel para nada, ni aunque vayan en familia o con amigos mucho menos si van solos o en pareja. Ah! Y el gps no te dice cua to te falta para llegar ni nada solo crees que vas en la direccion "correcta" porque al ingresar la direccion que el hotel da notas como vas avanzando si ves tu gps en la direccion en la que segun se encuentra el hotel pero la verdad es que esta horrible para llegar.
Stayed 1 night in Feb 2018
Verified review

6/10 Okay

Verified traveler

Agradable, con aspectos a mejorar

El hotel es muy lindo, sin embargo las habitaciones tienen humedad, el desayuno no es su fuerte.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable, silencioso,

Muy placentera y el personal agradable Hotel silencio y con buena ubicación
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Gem out of the way!

What a deal. A true Mexico Maya experience. Simple, clean hotel in a tiny Maya Mexican village. Martina and William make the experience delightful. The village is out of the past with friendly locals living in a combination of concrete houses with original palapas blended in. You really get the small village experience. Walk about night or day. The nearby Ruins El Balam are some of the most interesting. More recently renovated starting in 1984. Our guide Juan was on the original crew and really knows the site. Highly recommend him. The hotel was opened by an Italian/Mexican couple. He was a chef and they still use his recipes. The best Italian food I have ever had.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Muy buen hotel y carcania perfecta para visitar los cenotes
Stayed 2 nights in Dec 2017
Verified review

6/10 Okay

marcos

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel es cómodo, sin embargo es un hotel que no le han dado el mantenimiento que necesita
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our worst stay on our 2 weeks Yucatan trip

When we arrived the hotel the whole complex was locked down. When we finally managed to get in we had the next problem. The staff didn't speak English at all. We managed that problem as well. We got to our rooms (we were the only guests) and had to find out that there were bugs in the bathroom and on the sheets were blood drops. The rest of the room was okay, it was big and the beds comfortable. But the so called Italian restaurant was the worst. The choice was big but it was all more or less some kind of pasta. So we ordered and they started 'cooking'. We could hear the microwave start and shortly after the 'pling' we got some slimy pasta which didn't taste like much and payed the double price we normally did when we had good and plenty Mexican food. As bad was the breakfast which was included. 2 old pieces of toast with butter and jam and a cup of powder coffee. We don't recommend this at all. Stay in Valladolid if you can!
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

El lugar es bueno pero necesita mucha atencion

Muy mal no hubo cocketl de bienvenida y el desayuno era un pan con cafe negro mi esposa tuvo que cocinar y aun asi le cobraron jajajajaja y aun asi no cuenta con servicio de telefono ni television ni cable ni lugar para comer ya que tuvimos que salir ya que lo que tenian estaba hechado a perder
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

고즈넉하고 예쁜, 하지만 할 게 없는 지역의 너무 불편한 호텔

몇 가구로 이루어진 작은 마을의 호텔입니다. 이곳에 호텔은 여기 포함 딱 두 곳이고, 레스토랑도 두 호텔에만 있습니다. 과자와 음료 정도 파는 작은 구멍가게 수준의 가게가 두 개 있을 뿐이고요. 따라서 몹시 불편한 지역입니다. 호텔은 텅텅 비어 있고, 지키는 아주머니는 영어를 하지 못하십니다. 예쁜 정원과 분수대에 큼직큼직한 방들... 누군가가 야심차게 지어 호화롭게 시작한 호텔임이 분명한데, 지금은 그냥 유지만 하고 있는 수준으로 보입니다. 사실 유지가 되는지도 의심스럽긴 합니다. 방은 정말 크고 좋습니다. 정원 쪽으로 난 큰 창으로 보는 풍경도 좋고, 각 방 앞 테라스에는 테이블과 의자도 있습니다. 아침에는 새소리에 깨게 되는데 정말 평화롭고 좋습니다. 천장의 팬 정도만 돌리면 시원하게 잘 수 있습니다. 풀 먹인 침대 시트도 깨끗해서 좋구요. 그런데 욕실에 세면 용품이 없고, 침대 옆 사이드 전등은 둘 다 망가져 있고, 전원도 꽂을 데가 없습니다. 무엇보다 밥을 먹을 데라곤 호텔 안 뿐인데, 프론트 아줌마가 혼자 1인 3역을 하시는데 표방하기는 이탈리안 식당이라고 하지만 집에서 해먹는 것만도 못한 스파게티에 다른 음식들도 별로입니다. 가격도 싸지 않습니다. 조식 포함이었는데 저녁 식사를 먹어보고 나서 기대를 버렸습니다. 역시나 토스트와 잼과 버터와 맛 없는 커피가 다였습니다. 동행인이 너무 배가 고파 계란 후라이를 부탁하니 스크램블드 에그를 해주었는데 60페소를 받아가시더라구요. 한적함이 돋보이는 평화로운 호텔은 맞지만 지내기는 여러 모로 너무 불편합니다. 엑크발람에 들린 김에 자고 가려고 한 건데, 조금만 더 가서 Tizimin 같은 곳에서 숙박하는 게 나을 거라고 봅니다. 그럼에도 불구하고 고즈넉함이 필요해서 이 곳에 가신다면, 모기퇴치 스프레이와 몸에 바르는 퇴치액은 꼭 가져가세요. 아, 참, 인터넷이나 와이파이는 아예 없습니다.
Verified review

4/10 Poor

efrain

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Limpio

Malos servicios ni agua caliente
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilísimo

En una población pequeña y muy apartada. Muchísimo espacio. Parece abandonado por la poca cantidad de gente, pero está bien atendido.
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service

Hotel limpio, bonito y tranquilo

Todo muy bien, nada mas que esta limitada la carta para comer ahí en el restaurant
Verified review

4/10 Poor

Maricarmen

Disliked: Staff & service, property conditions & facilities, room comfort

Pesimo hotel

El lugar está totalmente abandonado por sus dueños, no había agua, no había desayuno, no había jabón para bañarse
Verified review

8/10 Good

José Luis

Liked: Cleanliness, staff & service, room comfort

Hotel bueno jardín descuidado

Una experiencia diferente pero bonita.
Verified review

6/10 Okay

Andres

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Ek Balam + Cenote

There is no internet at all. They only accept cash in Pesos MXN. There is not air conditioning. The complementary breakfast includes only 2 pieces of toasted bread and coffee.
Verified review

6/10 Okay

Verified traveler

Disliked: Room comfort

Vergane glorie

Dit moet een zeer leuke plaats geweest zijn toen ze in haar volle glorie was....Wij waren daar helemaal alleen! De tuin is wat verwilderd...De kamers wat muf...maar overnachten in de dichte nabijheid van de ruinas om er s ochtends vroeg te kunnen zijn maakt dit allemaal goed. Zeeeeer lekkere verse pasta gegeten!!!! Dit hotel verdient een heropleving het is TE mooi gelegen!!!!!! Allen daarheen enkel daardoor kan dit.....
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

PARECÍA ABANDONADO

Es una crítica constructiva, me gustó la estructura y la apariencia por dentro, tiene jardines amplios y bonitos, aunque cuando llegamos era de noche y fue difícil de identificar pues no tenía nombre, luego no había agua caliente, y fue incomodo bañarnos todos en una habitación de cortesía, dormimos bien, el desayuno me decepcionó no era lo que me esperaba, ya que solo incluyen pan con mermelada y mantequilla y café, bueno yo al menos me esperaba pan caliente recién tostado y un delicioso café y fue horrible recibir pan de caja viejo y un café que parecía café soluble, las habitaciones son amplias y bonitas pero les falta modernizarse, no hay T.V (lo cual no me molesta), pero tampoco hay wifi ni aire acondicionado y la señal del celular es muy mala. El personal es de la región son muy amables.
Verified review

4/10 Poor

Emire

Disliked: Staff & service

Es solo para dormir

pudo ser mejor, les hace falta modernizarse, y el desayuno me hubiese gustado recién hecho y caliente.
Verified review

8/10 Good

Viajesoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Fue una grata experiencia para mis clientas , es un bonito lugar, perfecto para relajarse y alejarse de la urbanidad. Lo recomiendo completamente. 100% aventura, relajación y buena ubicación ya que hay pocas opciones en la región para hospedarse.
Verified review

10/10 Excellent

Adriana Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar ideal

Fue una hermosa experiencia, es un precioso lugar, perfecto para relajarse y alejarse de la urbanidad. Lo recomiendo completamente. 100% aventura, relajación y romanticismo.
Verified review

8/10 Good

Pascal

Liked: Cleanliness, staff & service, room comfort

Sehr einfach, ruhig gelegen und gastfreundlich.

Für eine Nacht vor dem Besuch von Ek Balam gebucht und wir wurden freundlich empfangen. Das Restaurant hat lt. Schild montags geschlossen, doch für uns wurde geöffnet - italienisches Essen - zwar aufgetaut (in der Stille konnten wir die Mikrowelle hören) aber sehr schmackhaft, das Bruschetta frisch und Lecker! Zum Frühstück frisches Sesambaguette mit Butter und Marmelade. Wir waren in dieser Nacht auch die einzigen Gäste. Das Hotel ist etwas heruntergekommen, doch das Zimmer war sauber. Leider hatte das Wasser etwas wenig Druck, zum Zähneputzen reichts, Duschen dauert. Wlan Fehlanzeige. 2 Balken Telcel - reicht. Die Sonne, die uns morgens in aller Stille durch den Spalt zwischen den Vorhängen weckte entschädigte alles. Wir kommen gerne wieder!
Verified review

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was a real surprise!

The hotel is about a mile from Ek-Balam. Parts of the experience were excellent, some were interesting. First of all, the name on the hotel is Dolcemente Vacanza. Then, there was no hot water in the bathroom. However, in the owner's defense, we were there off -season, the only guests, and he did not know we were coming, so the hot water heater was probably off. The room was huge and the bed was very comfortable. The food in the restaurant was decent, even though we were the only ones there. They worked with us on the times we wanted to eat.
Verified review

6/10 Okay

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pour une nuit

Hotel bien situé à proximité de la zone archéologique et du cenote. Joli cadre, et patron sympa. Par contre, hôtel sale et très mal entretenu. Douche cassée, eau froide, balai des toilettes ayant plusieurs années, odeur de tuyauterie, etc. Petits déjeuners symboliques. Bien pour une nuit mais pas plus.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

El hotel está bien pero le falta más limpieza

Fue buena por la cercanía con la zona arqueológica