"You sold me a closed hotel and not yet refund"

"The hotel condition is not so good,smelly and the reception is not friendly."

"The worker always smoke inside hotel. We try to feed back, but he do again and again.. "

"It is not about the property. The apps provider is terrible. Expedia said room available, i booked and paid. Unfortunately, when arrived hotel, the hotel said all fully booked and I lost my money."