"They never warned us about how bad the road conditions are or how far the location is from Estelí, and they don’t answer their phone. We drove all the way from Managua late at night with kids, and we could have easily been stranded in the middle of nowhere. Very disappointing experience, and they also refused to issue a refund."
"Beautiful place, probably the best in the area. The staff is outstanding, friendly, helpful and ready to help when needed. Food was very good, breakfast was included and it was great.
The only thing I would suggest is to have toiletries in the bathroom, there was no shampoo or soap, I think that for the price we paid that should be included; we had to ask for it and was told they didn’t have any shampoo and gave us only one very small soap."