"I booked a week before, the room to stay in Pune to stay on 8 - 9 May. I fully paid. Except the mail from Expedia, there was no communication from the Stay staff. The mobile number given was not working. I had to book another hotel after reaching the place. They cheated us"

"Very clean property, excellent staff all around. They go out of their way to make you feel welcome, General Manager down. Was great to see a hand written welcome note from the General Manager in the room. Great housekeeping and restaurant staff. Breakfast needs a bit of variety though. Given that most people are long stays, gets a bit repetitive."

"Our stay at this Property was truly delightful. The property exceeded our expectations in every way. We were particularly impressed with the thoughtful amenities and the overall cleanliness. The host was very responsive and made us feel incredibly welcome. We highly recommend this Property for a comfortable and enjoyable visit."

"The view of the hills shown in the picture on the website is outdated, there is no longer a view of the hills. The image should be updated to reflect the current surroundings. Additionally, the area around the property is not clean."

"Most everything was ok with a few exceptions. Water heater needs to be larger capacity. Front desk can be more responsive to customer needs. Certain amenities for drying clothes after using on-site washer needs to be provided to customer. Breakfast options should be provided to customer instead of whatever is on the menu for the day. English cable channels should be provided along with a list of available channels, it is too much work to go through channels and search for English language...