9a. Avenida Sur Prolongacion #382, Colonia Teofilo Acebo, Tapachula, CHIS, 30795
What's nearby
Casino Vegas Tapachula - 3 min drive - 2.5 km
Izapa Ruins - 3 min drive - 2.9 km
Plaza Cristal Shopping Center - 3 min drive - 2.6 km
Bicentennial Park - 5 min drive - 4.7 km
Miguel Hidalgo Central Park - 6 min drive - 4.7 km
Getting around
Tapachula, Chiapas (TAP-Tapachula Intl.) - 20 min drive
Restaurants
Starbucks - 9 min walk
Toks - 9 min walk
Nutrisa - 12 min walk
Tacotorro - 6 min walk
Sensei Restaurant - 12 min walk
About this property
One Tapachula
Eco-certified hotel
Consider a stay at One Tapachula and take advantage of free breakfast (local cuisine), dry cleaning/laundry services, and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks like:
Free self parking
Express check-out, express check-in, and a front-desk safe
Smoke-free premises, a 24-hour front desk, and an elevator
Room features
All 126 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
Flat-screen TVs with cable channels
Wardrobes/closets, heating, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
Coffee and tea in common areas
Snack bar/deli
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
1 building
7 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Built in 2019
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Smoke-free property
Vegan dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
One Tapachula Hotel
One Tapachula Tapachula
One Tapachula Hotel Tapachula
Frequently asked questions
Is One Tapachula pet-friendly?
No, only service animals are welcome at the property.
How much is parking at One Tapachula?
Self parking is free at this property.
What time is check-in at One Tapachula?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.
What time is check-out at One Tapachula?
Check-out is at noon.
Where is One Tapachula located?
Situated in Tapachula, this eco-certified hotel is within a 15-minute walk of Plaza Galerias and Plaza Paseo Las Hortensias. Casino Vegas Tapachula and Centro Comercial AlaÏa Tapachula are also within 2 mi (3 km).
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One Tapachula Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 215 out of 327 reviews
10 - Excellent
215
Rating 8 - Good. 76 out of 327 reviews
8 - Good
76
Rating 6 - Okay. 21 out of 327 reviews
6 - Okay
21
Rating 4 - Poor. 5 out of 327 reviews
4 - Poor
5
Rating 2 - Terrible. 10 out of 327 reviews
2 - Terrible
10
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10
Great stay, comfortable room and wonderful staff.
Michael
Stayed 2 nights in Apr 2025
10/10
Excelente
Jorge
Stayed 1 night in Jun 2025
10/10
I loved this property
YILIAN
Stayed 3 nights in Feb 2025
10/10
Excelente todo
Andres
Stayed 1 night in Mar 2025
8/10
Pretty good price for a really comfort and clean space to rest.
Luz
Stayed 2 nights in Oct 2024
10/10
It is a very nice hotel, I will stay there next time.
Santiago Gonzalez
Stayed 1 night in Jun 2023
10/10
I like everything and the lady that work at the front desk was very kind and helpful
Jackalia
Stayed 2 nights in Jul 2024
10/10
Nice clean hotel, with a hot breakfast.
Malcolm
Stayed 1 night in Dec 2022
8/10
Definitely would recommend!! I was looking for a safe and clean hotel and found One Tapachula. If you’re unsure of where to stay this is your option!! :)
Veronica
Stayed 1 night in Sep 2024
10/10
Property is excellent,good customer Service
Carlos
Stayed 1 night in Aug 2023
10/10
Service has made amazing everyone is so polite and helpful. Always ready to help.! we will definitely be staying here again
Leticia
Stayed 1 night in Mar 2023
10/10
Very nice and modern, just in front of a shopping center
CARLOS
Stayed 1 night in Apr 2023
10/10
Nice
OLAF
Stayed 1 night in Mar 2023
10/10
It was convenient
Carlos
Stayed 5 nights in Apr 2023
2/10
I never check in. The hotel dont have an elevator, no AC
Elizabeth
Stayed 1 night in Mar 2024
8/10
I don't like the breakfast
flor
Stayed 2 nights in Sep 2023
8/10
It is a nice hotel with a good buffet breakfast. However, to sign up for Wi-Fi, you must give the hotel access to all of your contacts' information. Not good! Most hotels just have Wi-Fi and a password. Secondly, the bathrooms are tiny, not much they can do about it now; but they are uncomfortably small.