Pacific Bay Hotel

4.5 star property
Travelers find paradise at this island retreat where poolside relaxation and rejuvenating spa treatments create the perfect tropical escape

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Pacific Bay Hotel in Tumon delivers a complete luxury experience. Guests can book facials and Thai massages at the spa, then enjoy meals at any of three restaurants. The outdoor pool provides a refreshing break between shopping at on-site stores and catching happy hour drinks.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar

About this property

Pacific Bay Hotel

  • Luxury resort located in Tumon
  • At Pacific Bay Hotel, you can look forward to a grocery/convenience store, shopping on site, and a garden. Treat yourself to spa services, such as a massage, aromatherapy, or a body treatment. At the 3 on-site restaurants, enjoy lunch, dinner, Brazilian cuisine, and happy hour. In addition to dry cleaning/laundry services and 2 bars, guests can connect to in-room WiFi (surcharge).
  • Other perks include:
    • An outdoor pool
    • Self parking (surcharge), an elevator, and luggage storage
    • A 24-hour front desk, a front-desk safe, and smoke-free premises
    • Free newspapers
  • Room features
  • All 130 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches like safes and WiFi.
  • More amenities include:
    • Select Comfort beds and free cribs/infant beds
    • Bathrooms with deep soaking tubs and free toiletries
    • 24-inch TVs with cable channels
    • Refrigerators, daily housekeeping, and desks

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 47.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 47.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 5.00 per stay (rates may vary)
  • Early check-in fee: USD 47.00 (subject to availability)
  • Late check-out fee: USD 47.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Pacific Bay Hotel have a pool?

Yes, this property has an outdoor pool.

Is Pacific Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Pacific Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of USD 47.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pacific Bay Hotel?

Check-out is at noon. Late check-out is available for USD 47.00 (subject to availability).

Where is Pacific Bay Hotel located?

Located in Tumon, this luxury resort is within a 10-minute walk of Tumon Sands Plaza, Tumon Beach, and Matapang Beach Park. Dusit Place Shopping Center and T Galleria by DFS are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

5.6

Cleanliness

7.2

Location

6.6

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 533 reviews
Rating 8 - Good. 127 out of 533 reviews
Rating 6 - Okay. 210 out of 533 reviews
Rating 4 - Poor. 104 out of 533 reviews
Rating 2 - Terrible. 62 out of 533 reviews

Reviews