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Phoenix Pavilion Hot Spring Hotel

3.0 star property
Discover a haven that combines warmth and convenience. Enjoy local flavors at a nearby night market or relax over an authentic Taiwanese breakfast.

Choose dates to view prices

Immerse yourself in the vibrant atmosphere of Phoenix Pavilion Hot Spring Hotel, where modern comfort meets Taiwanese charm. Unwind with a delicious meal at the restaurant, take advantage of free self parking and luggage storage, enjoy tour/ticket assistance and catch up on your favorite show on the lobby TV - all while staying connected with in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping
The current price is SAR 362
SAR 418 total
includes taxes & fees
8 Jun - 9 Jun

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Property amenity
Beitou SweetMe Hot Spring Resort
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 725 reviews
The price is SAR 433
SAR 500 total
includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 7:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Taiwanese breakfast: approximately TWD 100 for adults and TWD 100 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

This property does not have elevators
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Phoenix Pavilion Hot Spring Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Phoenix Pavilion Hot Spring Hotel?

As of 22 Jumada I 2026, prices found for a 1-night stay for 2 adults at Phoenix Pavilion Hot Spring Hotel on 8 Jumada II 2026 start from SAR 362, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Phoenix Pavilion Hot Spring Hotel?

Check-in start time: 7:00 PM; Check-in end time: anytime.

What time is check-out at Phoenix Pavilion Hot Spring Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does Phoenix Pavilion Hot Spring Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Phoenix Pavilion Hot Spring Hotel located?

Located in Beitou, this hotel is 0.2 mi (0.4 km) from Beitou Thermal Valley and within 9 mi (15 km) of Shilin Night Market and Grand Hotel. National Palace Museum and Ningxia Night Market are also within 9 mi (15 km). Xinbeitou Station is 9 minutes by foot and Beitou Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

7.8

Cleanliness

7.6

Location

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 184 out of 737 reviews
Rating 8 - Good. 379 out of 737 reviews
Rating 6 - Okay. 144 out of 737 reviews
Rating 4 - Poor. 23 out of 737 reviews
Rating 2 - Terrible. 7 out of 737 reviews

Reviews

Verified

10/10 Excellent

Ryoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly like a family
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Yen Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is safe and walkable for dining and close to MRT train station....
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homemade breakfast, very good.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities
Very unique experiencing staying at a hot spring hotel with private hot spring bath. The design of the room was of a traditional Japanese living space with tatami mat and wood floors. The hotel itself is quite old with old age wallpaper and a very simple washroom. Free shuttle from station for most of the day. Hotel booked us an early ride for us however due to our very early flight which was kind. Bit dusty and antique but overall had a great time!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Grace

Liked: Cleanliness, property conditions & facilities
The staff let us know they upgraded our room upon checking in which was great. Our room now came with an outdoor bath for soaking in the hot spring water. I didn’t love the way the bathroom was designed, especially for showering. The drain for the shower was in the middle of the bathroom with no border around it to stop the water from going under the sink area or close to the toilet so we ended up with a very wet bathroom floor after everyone showered. The rooms were nice and the living room had a unique design that we enjoyed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
The in room onsen was glorious after a long flight. It was easy to get picked up from station in the free shuttle (using MRT payphone for free - ask in the ticket booth) Very pretty room & lovely surrounding countryside.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Emil Dick-Yam

Liked: Cleanliness, staff & service, amenities
We thoroughly enjoyed our stay in this clean & cosy establishment. The staff were extremely attentive and friendly and our use of the shuttle up and down the hillside to the MTR station felt like we had a chauffeur service at our fingertips. The heated spring waters fhat is supplied to the individual baths do not carry a strong sulphur odor, but instead leaves one's skin feeling smooth and supple (due to its high lead suplhate content) The breakfast is more for an Asian taste, but nonetheless delicious and truly reflective of genuine local Taiwanese cuisine. The only drawback to the hotel is that it is starting to show its age and needs renovation in areas like carpets and toilet fixtures, albeit the tatami mats are still in excellent condition. As a reflection of its historic charm, be sure to check out the print in the lobby of a watercolor and ink painting, the original of which is now stored in the National Palace Museum, showing the establishment in its original form set among the hills of Thermal Valley, The original painting was gifted to the hotel by its painter, a cousin of China's last emperor Puyi, who was so enamored by his stay.at the hotel that he took to brush.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Genie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
private hot spring n cozy room
Stayed 3 nights in Feb 2023
Verified

8/10 Good

ying

Need provide hook to hand towels in bathroom
Stayed 3 nights in May 2024
Verified

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced Stay

We stayed in their premier room at a higher than usual rate as compared with other hotels nearby. It was disappointing because of the room was dusty and didn’t come with heat air conditioning. Hopefully their management will improve the room condition if they want to continue charging at premium price.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Hiroshi

Liked: Staff & service
スタッフは親切でした。温泉がとても良かったです。朝ごはんも家庭料理で美味しかったです。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kiki

Liked: Cleanliness, amenities, property conditions & facilities
環境復古但整潔乾淨，職員服務一流！收費合理！
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

MinFang

真的是很~老~舊~的飯店，一晚還要價4千多真的不便宜，但維持得算乾淨，服務態度也好，只是可能是老闆一家應該就住在客房樓下，被小孩玩樂說話，以及碗盤杯子敲擊聲音，吵到凌晨一點多，中間有打電話跟櫃台反映(雖然態度真的很好~一直說抱歉)，但吵鬧狀況完全沒有改善
Stayed 1 night in Jan 2026
Verified

8/10 Good

chun keung pierre

Liked: Cleanliness, property conditions & facilities
房間尚可，服務員友善，地方清潔，私人風裡舒服，性價比高、值得推薦。
Stayed 3 nights in Dec 2025
Verified

8/10 Good

YANG CHIEH

Liked: Cleanliness, staff & service, amenities
房間乾淨，服務人員熱心，可惜熱水沒有自來水，頭一次用溫泉水洗澡，好奢侈～
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

CHI YUEN

Liked: Cleanliness, amenities, property conditions & facilities
客房一塵不染，職員很有禮貌服務很好
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

YC

Liked: Cleanliness, staff & service, amenities
房間整潔，溫泉水質很優，浴室空間很剛好，廁所分開，接送服務對於旅客真的是貼心，下雨或出門覓食很感謝。服務人員也都很好，主動聯繫並態度親切。除了早餐不建議+沒有電梯，樓梯四樓蠻累，其他都非常好。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Wai Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務

服務很好，退房後存放行李在前台，然後周圍遊覽，我們毋須回旅館取回行李，旅館可安排將行李送往近新北投車站。
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kwong ming

Liked: Cleanliness, staff & service, property conditions & facilities
員工服務很好。
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
住宿標準房型，房內空間算大、乾凈，有對外窗，浴池有點太短，2人坐在池內階梯，無法泡到胸口，僅到下腹部，坐於池底則僅一人能伸直腳泡湯。冷氣是三洋牌，太吵了，晚上只好關掉才能入睡，天氣太熱了，清晨只好再開冷氣。 櫃臺人員、停車協助人員及早餐服務人員都很好。
Stayed 1 night in Jul 2024
Verified

8/10 Good

雅齡

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員很親切
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
極品標準客房 (半露天泡湯溫泉池) 房間寬敞 泡湯區舒適 房間位於3樓 沒有電梯 不適合行動不便的旅客 服務人員親切有禮 中式早餐豐盛
Stayed 1 night in Apr 2024
Verified

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities
很有特色的旅館，有天然温泉。
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Hsiu Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完全放鬆的旅館

內部如去到日本泡湯飯店，乳白色的溫泉♨️，讓日走兩萬步的我，泡完湯全身痠痛完全沒有，並幫助睡眠。在浴室裡洗手台有貼心防撞小鉄三角，保護旅客的安全。還協助將行李送到房間。還有接駁車從捷運站來回接送，很方便。附近離景點很近，且有好吃又價廉的拉麵、也有素食拉麵🍜。還有咖啡☕️精緻甜點店，如同走向日本溫泉區，很棒的泡湯旅店，下次還會再入住。
Stayed 1 night in Jan 2024
Verified

8/10 Good

teruko

Liked: Cleanliness, staff & service
ホテルの従業員のみなさんがとても親切でした。
Stayed 1 night in Oct 2023