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Hotel Relax

4.0 star property
Suburban hotel with a full-service spa and a health club

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Photo gallery for Hotel Relax

Seasonal outdoor pool
Meeting facility
Garden
Business center
Reception
Travelers find tranquility and recreation at Hotel Relax in Epipoli. The property features a seasonal outdoor pool with a separate children's area, spa treatments, and a poolside bar with refreshing cocktails. Guests consistently share positive experiences.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Parking included
  • Pool
The current price is SAR 430
SAR 535 total
includes taxes & fees
7 Sep - 8 Sep

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Bidet
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Bidet
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
Via E. Aliffi, 9, Syracuse, SR, 96100

What's nearby

  • Greek Theatre of Syracuse - 4 min drive - 2.7 km
  • Roman Amphitheatre of Syracuse - 4 min drive - 3.4 km
  • Archaeological Park of Neapolis - 4 min drive - 3.0 km
  • Lungomare di Ortigia - 7 min drive - 5.6 km
  • Cathedral of Syracuse - 8 min drive - 6.0 km

Getting around

  • Targia Station - 14 min drive
  • Fontanarossa Airport (CTA) - 50 min drive

Restaurants

  • ‪Mentirosa - ‬6 min drive
  • ‪Mille Sapori - ‬5 min drive
  • Hollywood Cafè
  • ‪Panineria Domenico - ‬4 min drive
  • ‪McDonald's - ‬7 min drive

About this property

Hotel Relax

Upscale family-friendly hotel near Lungomare di Ortigia
You can look forward to a poolside bar, a terrace, and a garden at Hotel Relax. Indulge in a facial, a manicure/pedicure, and a massage at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an elevator
  • A 24-hour front desk, concierge services, and a front-desk safe
Room features
All 57 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Highchairs and childcare services
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Balconies or patios, refrigerators, and daily housekeeping

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Exterior

Mercure Siracusa Prometeo

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 466 reviews
The price is SAR 415
SAR 473 total
includes taxes & fees
30 Sep - 1 Oct
Mercure Siracusa Prometeo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • High chair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Electric bike charging
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5.00 for adults and EUR 5.00 for children
  • Late check-in fee for check-in between 11:00 AM and midnight
  • Rollaway bed fee: EUR 45.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT089017A1CTKBLJB2

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relax Syracuse
Relax Syracuse
Hotel Relax Sicily/Syracuse, Italy
Hotel Relax Hotel
Hotel Relax Syracuse
Hotel Relax Hotel Syracuse

Frequently asked questions

Does Hotel Relax have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is Hotel Relax pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Relax?

Self parking is free at this property.

What time is check-in at Hotel Relax?

Check-in start time: 1 PM; Check-in end time: 2 AM. Late check-in is available from 11:00 AM–midnight for a fee.

What time is check-out at Hotel Relax?

Check-out is at 11 AM.

Where is Hotel Relax located?

This family-friendly Syracuse hotel is located in the suburbs, within 2 mi (3 km) of Castello Eurialo and Doggy Park. Technopark Archimedes and Catacombs of St. John are also within 3 mi (5 km).

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Hotel Relax Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 30 reviews
Rating 8 - Good. 14 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Giuseppa

Buon giorno abbiamo trovato la struttura sporca lenzuola più il frigo rotto tutta la notte acqua calda abbiamo comprato delle cose nostre da bere ma con il frigo rotto abbia l bevuto tutto caldo.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Angelo Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona permanenza malgrado hotel.com

Personale cortese, ottimo ristorante, ottima pulizia, condizioni dell'arredamento e dei sanitari buoni. Unico neo(e últimamente è già successo altre volte ) che su hotel. com prenotiamo una camera con balcone ed invece ci ritroviamo solo finestra:per gli esercenti la colpa è di hotel.com che da in prenotazioni sul suo sito camere con servizi inesistenti nella realtà rispetto allo standard prenotato. Purtroppo notiamo in questo 2024 un peggioramento offerto da hotel.com
Stayed 3 nights in Jun 2024

6/10 Okay

Suria a

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel custo benefício muito caro Box do banheiro minúsculo, portas quebradas Café da manhã péssimo
Stayed 1 night in Jan 2024

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Family of four adults staying in one room. It is an older hotel and you have to drive past a depressed area, but the staff was nice, the room adequate and dinner and the breakfast was good.
Stayed 1 night in Dec 2023

8/10 Good

Virva

Stayed 1 night in Sep 2023

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Yves, Québec, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel très accueillant à la réception et au restaurant, particulièrement Roberto Paparone. Excellent séjour.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. From the person at check in who worked hard to get it done easily after a long day. The wait staff all spectacular. Best Roberto and Francisco anything we needed we got and then some. Made the stay great. Five star service at a discount style hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Arculeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All'insegna del relax

Esperienza positiva posizione strategica per raggiungere facilmente i luoghi storici
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok perfetto, unica pecca insetti dentro la piscina.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Luigi

Liked: Cleanliness, staff & service, room comfort

Buon hotel dove rilassarsi.

Soggiorno gradevole, specie nei mesi estivi perché provvisto di piscina e spa. Servizio cortese e gentile. La struttura, credo degli anni 70, necessiterebbe di qualche intervento manutentivo.
Stayed 1 night in Dec 2018

8/10 Good

jm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Alain, Vienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Relax- Sept 2015

Hotel bien équipé, dans un quartier calme à 15 mn du centre ... avec une voiture! Restaurant de l’hôtel est d'un très bon rapport qualité-prix ; avec une qualité de service vraiment au dessus . Le personnel est très serviable et ils font tous l'effort de parler français ( plus que rare en Sicile !!)

8/10 Good

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with friendly staff

we had a really enjoyable stay. The hotel is comfortable and the staff were helpful and friendly (keeping the restaurant open a little later than usual for us on our first nigh; organising a taxi to Ortigia). The pool was good too. The breakfast was OK, although the coffee was poor. The room was spacious but the shower water went all over the bathroom floor which was annoying. The hotel is outside Syracuse but still well located for key attractions.

6/10 Okay

Nicolas, Paris

Liked: Cleanliness, staff & service, property conditions & facilities

Deux nuits à Syracuse

L’hôtel disponible de son propre parking et est situé dans une zone d'activité. Pour se déplacer la voiture est indispensable. La piscine est agréable, pour la chambre nous avons eu une des seules sans volet. La personne de l’accueil a été très agréable et de très bon conseil.

8/10 Good

Giuseppe, Caltanissetta

Liked: Cleanliness, staff & service, room comfort
Hotel privo di frigo bar con una temperatura di oltre 38 gradi centigradi. Ritengo che per un 4 stelle debba essere fondamentale

10/10 Excellent

vincenzo, trapani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ritornero'.

ottimo soggiorno,personale gentile,camere pulite ottima colazione e ottima la pizza,unico difettuccio la doccia era un po' scomoda.comunque ritornero' molto volentieri.

8/10 Good

Yeye, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon hotel bon rapport qualite prix

54€ la nuit en septembre cest pas cher du tt je pense. Cest propre, le personnel est gentil, parle francais, est serviable. La piscine est magnifique, tres grande. Il y'a un centre de bien etre, j'ai pu gouter un massage relaxant pour 30€ l'heure. Excellent !!! On etait en voiture, donc je ne peux me prononcer sur la facilité des deplacements. Par contre parking gratuit avec grand nombre de place. En voiture, a 10 min du centre. Je le recommande vivement

8/10 Good

Verified traveler

Liked: Staff & service

Grazioso Hotel, tranquillo........!

Sono stata di recente con mio marito, l'Hotel è carino, il personale è cortesissimo e fa di tutto per accontentare la clientela, la piscina, pulita ed anche qui il bagnino sempre cortese, peccato che c'è l'accesso anche per le persone esterne all'hotel; l'albergo ha pure un piccolo centro benessere, li, ci siamo rilassati tantissimo con la cromoterapia,sauna,doccia emozionale ed aromaterapia......essenze di menta.......l'unica pecca è stata non trovare il frigobar nella camera............la nostra stanza era esposta lato mare e si vedeva a distanza la cupola del Santuario della Madonna delle Lacrime......Ovviamente per arrivare al centro bisogna avere un mezzo proprio......

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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