4/10 سيّئ
Chris
٨ أبريل ٢٠٢٦
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
Positives:
*Registration process was very simple & not at all intrusive.
*The view from the room was lovely: overlooked the golf course green & swimming pool.
*The size of the room and bathroom was very comfortable.
*Front desk person Peter’s mood the next day. Seemed in better spirits.
*Was given an 11:00 am check-out but…
Negatives:
*Was greeted by Peter at front desk who seemed annoyed and irritated – perhaps not having a good day.
*The room smelled like stale cigarette & when the aircon was turned on it exacerbated the terrible smell.
*The aircon & filters need cleaning / changing.
*Peter did provide an 11:00 am check-out but forgot to let house-keeping know…
*The room looked nothing like the photo on Expedia.
*Hotel hasn’t been well-maintained, cleaned or cared for.
*They have indicatively NOT mopped or scrubbed the tiled area in the hallway, bathroom & shower for many, many years. The colour difference between high traffic areas & areas not utilised, is very obvious.
*The fly screen mesh in the window panel was torn away.
*The door chain was old and rusty & the door handle had been replaced but it was a shabby job on an old door.
*Mattress & pillows way too soft, unsupportive & uncomfortable.
Chris
أقام ليلة واحدة (1) في شهر مارس عام 2026