Pros:
- The property is stunning. Absolutely beautiful views. Dog friendly. Large spaces to run, play, swim. Trails to explore. Perfect secluded getaway, especially to view fall foliage.
- Bob, the caretaker, was very friendly/helpful. He met us at the cabin, showed us what to do if the power went out.
- Directions provided by the owner were helpful in finding the property (Church Road is the same as Church Street).
Cons:
- The owner needs some lessons in the customer service department.
- Everything about the property, to include the fact it is very rustic, is clearly laid out in all of the correspondence. Everything is clear except one feature thats not described or captured in a photo - a very tight, narrow spiral staircase to access 3 of the 4 bedrooms (to include the king size bed.) This may not be problematic for most, but for some it might and it should be noted in the description/photos.
- I sustained an injury the week prior to our trip, that made this staircase inaccessible for me to use. As well as made the 3 foot high stone wall to get in the shower challenging (there is no picture showing this either.)
- I pointed this out to the owner right after our arrival as something he may want to mention in his listing so others can be aware of and plan accordingly. Initially he apologized for the ‘confusion/misunderstanding’ (which this was neither, this was just a miss in the description all together) and asked if there was anything he could do. When I left it to his discretion if he wanted to provide any partial refund for not being able to use the bed that we brought sheets for, he got very rude and disrespectful telling me that ‘my injury was not his problem and he in no way suggests the property is handicap accessible’ and ‘was not sure why I thought he should be making accommodations as a result of my injury’. (Even though he is the one that asked if there was anything he could do). He gave us the option to leave early and he would issue a full refund, but if youve traveled to this area before you know it’s difficult to find a rental on the spot. Unable to find another location, we had to stay the 2nd night of our stay. If you have any needs or critiques for this owner, be prepared for dealing with someone that’s unnecessarily rude.
- Finally, the rental agreement states “There is no cleaning service. You are it.” - but I was charged a $50 cleaning fee. Prepare to pay the owner for you to be responsible for the cleaning.