"Lovely hotel with a historic vibe, but it could use an upgrade in hospitality processes and staff training. The restaurant was well laid out, but seemed understaffed as the service team always appeared hurried, under stress and generally unhappy. The quality of the food was decent, but lacking in selection and steaks were often overcooked. The front desk staff were professional, but somewhat lacking in congeniality and the housekeeping team were average, with the exception of one South Asian...