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"Location"

"Small room with comfortable bed, in the heart of tourist sites. We walked everywhere. Simple check in/out. Clean and well apportioned property."

"Great place clean and service"

"Clean and great and great location"

"Excellent stay from start to finish. The beds could be softer but everything else including the breakfast and restaurant food was great. Highly recommend. Be prepared for a small bathroom."

"The Sofitel is attached to Terminal 5 thru a series of walkways and this makes it easy. You do not have to go outside in bad weather to access it from the airport. The hotel staff, restaurants, gift shop, room, toiletries, sheets all top notch. I just really enjoy the experience of friendly people ensuring your stay is superior. This is the place."

"The staff were amazing. The room was very clean & quiet. I was glad of the air conditioning. Will stay again."

"We absolutely loved our stay at this property. So close you could just walk right out your front door and we where all the action is. Great floating pub across the street wonderful pub around the corner with great gluten-free pizza wouldn’t hesitate to stay here again!"

"Clean and big enough room for 2 adults and 2 big teenagers. Easy to take most transits for the attractions in London, unless it's rushhour. Satisfied continental breakfasts included. Ver y good experience! Thanks!"