"While all the staff was great from the start, I was particularly impressed by the kindness and welcoming nature of two: 1- Louise, at the reception desk, helped me from the moment I arrived and was patient and empathetic and 2- Rima, the woman working in the Executive Lounge. She was so attentive and thoughtful from day 1! I take with me great memories of this nice hotel."

"My go to hotel in Gothenburg 👍"