"Restaurant & staff provided excellent customer service, rooms were newly renovated absolutely perfect!"

"Beach transportation was unreliable. They kept us waiting with no explanation. When I asked they told me it was free….basically stop complaining it’s free. They forget I paid for resort fees that include beach travel."

"Recommendations for Management I encourage management to address the following areas: 1. Reservation Integrity and Communication Ensure that all certificates and booking confirmations validated by Hilton reservations are honored without requiring guests to re-verify or defend them at check-in. Internal communication between corporate and property-level systems must be improved to prevent guest-facing disputes. 2. Maintenance Standards for Premium Suites Implement stronger oversight and...

"It was a wonderful experience!"

"Ok"

"We had a great stay. The whole family, including kids enjoyed the friendly staff, great recommendations, and great job at making us feel so welcome."