The Square

Hotel connected to a shopping center in Surabaya with a full-service spa

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Where to?

Dates

June 2025

July 2025

Family Suite | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Spa
Pool
Breakfast available
Gym
Room service

Room options

All rooms

1 bed

2 beds

Showing 2 of 2 rooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Twin Room

Highlights

Balcony

HDTV

Premium bedding

Pillowtop bed

Separate bedroom

Private bathroom

Coffee/tea maker

Free bottled water

Sleeps 2
2 Twin Beds

Deluxe Double Room

Highlights

Balcony

HDTV

Premium bedding

Pillowtop bed

Separate bedroom

Private bathroom

Coffee/tea maker

Free bottled water

Sleeps 2
1 King Bed

About the neighborhood

Siwalankerto Street 146-148, Surabaya, East Java, 60236

What's nearby

Petra Christian University - 3 min walk - 0.3 km
Royal Plaza Surabaya - 5 min drive - 3.7 km
Surabaya Zoo - 6 min drive - 5.1 km
Tunjungan Plaza - 11 min drive - 9.8 km
Pakuwon Mall - 13 min drive - 12.3 km

Getting around

Kertomenanggal Station - 19 min walk
Surabaya Gubeng Station - 26 min drive
Surabaya (SUB-Juanda) - 21 min drive

Restaurants

‪Lounge n Cafe UK Petra - ‬2 min walk
‪Hilda Catering Service & Bakery - ‬1 min walk
‪Warung Merah - ‬3 min walk
‪Bebek Bagong - ‬2 min walk
‪Kantin Padang Pasir - ‬5 min walk

About this property

The Square

Hotel connected to a shopping center

Consider a stay at The Square and take advantage of an airport shuttle, a poolside bar, and a grocery/convenience store. Treat yourself to a massage at the onsite spa. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

An outdoor pool
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a TV in the lobby
A front-desk safe, a billiards/pool table, and tour/ticket assistance

Room features

All 120 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and free newspapers.

Other amenities include:

Bathrooms with showers
28-inch HDTVs with premium channels
Balconies, electric kettles, and daily housekeeping

Languages

English, Indonesian

Similar properties

Kitchen

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 for adults and IDR 50,000 for children
A coffee shop/cafe
A poolside bar
A restaurant

Things to do

Billiards/pool table
Full-service spa
Gym
Outdoor pool
Shopping
TV in common areas

Family friendly

Grocery/convenience store
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

7 meeting rooms

Outdoors

Garden
Terrace

Full-service spa

Massage

Accessibility

Elevator

1 building
17 floors
Banquet hall
Built in 2010
Designated smoking areas

Room amenities

Bedroom

Pillowtop mattress
Premium bedding

Bathroom

Hair dryer (on request)
Private bathroom
Shower
Slippers
Towels provided

Entertainment

28-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Paper towels

Desk
Free daily newspapers
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: IDR 180000

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: IDR 180000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a negative Antigen COVID-19 test result

Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: IDR 295000 per stay

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children
Airport shuttle fee: IDR 150000 per vehicle
Early check-in fee: IDR 180000 (subject to availability)
Late check-out fee: IDR 180000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Square Apartment Arcade

Square Apartment Arcade Hotel

Square Apartment Arcade Hotel Surabaya

Square Apartment Arcade Surabaya

Square Surabaya Hotel

Square Surabaya

The Square Hotel

The Square Surabaya

The Square Hotel Surabaya

The Square Surabaya Hotel Powered by Archipelago

Frequently asked questions

Does The Square have a pool?

Yes, this property has an outdoor pool.

Is The Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Square?

Self parking is free at this property.

What time is check-in at The Square?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of IDR 180000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Square?

Check-out is at noon. Late check-out is available for IDR 180000 (subject to availability).

Does The Square provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is The Square located?

Situated near the airport, this spa hotel is within 1 mi (2 km) of Petra Christian University and City of Tomorrow. Pelita Harapan University Surabaya and Universitas Islam Negeri Sunan Ampel Surabaya are also within 2 mi (3 km). Kertomenanggal Station is 19 minutes by foot and Jemursari Station is 22 minutes.

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The Square Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6/10

In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy. Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room. The cleaning staff is very polite and friendly

Stayed 14 nights in Oct 2019

4/10

Stayed 2 nights in Dec 2019

8/10

The staff are very helpful.

Stayed 3 nights in Dec 2019

4/10

Tidak Ada yang mengesankan, dari awal proses check in, mmg saya tiba lebih awal, tapi cars penyampaian kurang berkenan, setiap Naik Harus Minta akses, suara pendingin yang berisik, staff restaurant membuka sepatu (laki2), memakai sepatu, mengambil piring tanpa mencuci tangan, cukup Satu Kali in saja

Stayed 4 nights in Nov 2019

8/10

Hotel Square sangat cocok untuk tempat beristirahat ketika aktivitas padat di Surabaya.

Stayed 1 night in Oct 2019

8/10

I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient

Stayed 1 night in Apr 2019

10/10

It was ok

Stayed 1 night in Apr 2019

4/10

Stayed 15 nights in Jan 2019

10/10

Stayed 1 night in Sep 2018

10/10

The hotel great ND the stuff too very convenient to every thing.the price is excellent

Stayed 1 night in Aug 2018

6/10

Stayed 1 night in Jul 2018

8/10

Het is heel druk en rumoerig. Er is veel eetgelegenheid in de buurt. De kitchenette bevat wel een kookplaat maar geen pan en geen bestek of iets dergelijks.

Stayed 1 night in Jul 2018

8/10

Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent.

Stayed 1 night in Apr 2018