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Oakwood Hotel & Residence Surabaya

5.0 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Oakwood Hotel & Residence Surabaya

Coffee/tea maker, electric kettle, paper towels
Building design
Egyptian cotton sheets, premium bedding, down comforters
Cafe
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is SAR 253
SAR 309 total
includes taxes & fees
5 Jul - 6 Jul

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
Down duvet
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom | Living area | 42-inch Smart TV with cable channels, TV, tablet

Premier Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
Down duvet
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
Down duvet
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Studio

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
Down duvet
Egyptian cotton linens
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
Down duvet
Egyptian cotton linens
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
Down duvet
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
Down duvet
Egyptian cotton linens
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two-Bedroom Deluxe Apartment

Egyptian cotton sheets, premium bedding, down comforters

Two-Bedroom Deluxe Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Studio Deluxe Twin

Egyptian cotton sheets, premium bedding, down comforters

Studio Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Egyptian cotton sheets, premium bedding, down comforters

Superior King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive

Egyptian cotton sheets, premium bedding, down comforters

One Bedroom Executive

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Deluxe King

Egyptian cotton sheets, premium bedding, down comforters

Studio Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier

Egyptian cotton sheets, premium bedding, down comforters

One Bedroom Premier

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Jl.Raya Kertajaya Indah No.79 Manyar, Surabaya, 60116

What's nearby

  • Galaxy Mall - 5 min walk - 0.4 km
  • Airlangga University - 15 min walk - 1.3 km
  • Grand City Surabaya - 5 min drive - 4.6 km
  • Surabaya Plaza Shopping Mall - 5 min drive - 4.7 km
  • Tunjungan Plaza - 7 min drive - 6.7 km

Getting around

  • Margorejo Station - 9 min drive
  • Surabaya Pasar Turi Station - 10 min drive
  • Surabaya (SUB-Juanda) - 16 min drive

Restaurants

  • ‪Restoran Sederhana Masakan Padang - ‬2 min walk
  • ‪Boncafe - ‬10 min walk
  • ‪Bakmi GM - ‬9 min walk
  • ‪Saga Japanese Restaurant - ‬7 min walk
  • ‪Bakmi GM - ‬9 min walk

About this property

Oakwood Hotel & Residence Surabaya

Luxury hotel near Tunjungan Plaza
You can look forward to a grocery/convenience store, a hair salon, and dry cleaning/laundry services at Oakwood Hotel & Residence Surabaya. The on-site restaurant, Spice, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), free newspapers, and an elevator
  • A ballroom, luggage storage, and concierge services
Room features
All 144 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch Smart TVs with premium channels
  • Wardrobes/closets, tablet computers, and electric kettles

Languages

English, Indonesian, Japanese, Malay

Similar properties

Exterior

Doubletree By Hilton Surabaya

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 97 reviews
The price is SAR 196
SAR 237 total
includes taxes & fees
6 Jul - 7 Jul
Doubletree By Hilton Surabaya

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Deckside
  • Spice

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 500000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 500000 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Oakwood Hotel Surabaya
Oakwood Surabaya
Oakwood & Surabaya Surabaya
Oakwood Hotel Residence Surabaya
Oakwood Hotel & Residence Surabaya Hotel
Oakwood Hotel & Residence Surabaya Surabaya
Oakwood Hotel & Residence Surabaya Hotel Surabaya

Frequently asked questions

Does Oakwood Hotel & Residence Surabaya have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–9 PM.

Is Oakwood Hotel & Residence Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oakwood Hotel & Residence Surabaya?

Self parking is free at this property.

What time is check-in at Oakwood Hotel & Residence Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oakwood Hotel & Residence Surabaya?

Check-out is at noon.

Does Oakwood Hotel & Residence Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Oakwood Hotel & Residence Surabaya located?

Situated in the business district, this luxury hotel is within a 15-minute walk of Galaxy Mall and Sepuluh November Institute of Technology. Airlangga University and Rumah Sakit Umum Daerah Dr. Soetomo are also within 3 mi (5 km).

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Oakwood Hotel & Residence Surabaya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 28 out of 31 reviews
Rating 8 - Good. 2 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Excellent place to stay in Surabaya!
Stayed 9 nights in Jun 2024

10/10

Very big and clean room. The front desk is so nice to upgrade us to a 1-BR executive room. The service staff are all very friendly. It is also very convenient to get grab/gojek ride hailing service as it will alight you at the hotel’s own drop off area instead of along the roadside. They also have a 24hr restaurant at same building but I think it belongs to another accommodation. Highly recommended!
Stayed 4 nights in Jun 2025

10/10

received a free upgrade for our first time and that was so nice of the concierge. service was great as well and the room was really clean. will definitely be back
Stayed 2 nights in Jul 2024

10/10

Not far from Galaxy Mall .All the staff very nice and friendly.Definitely will be back staycation.
Stayed 3 nights in Jul 2023

10/10

I stayed in this hotel back in February and it was an easy decision to decide to stay in this property again this time (for 10 days).
Stayed 9 nights in Jun 2023

10/10

very good
Stayed 1 night in Jul 2023

10/10

Sudah berkali-kali nginap disini
Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 5 nights in Oct 2024

10/10

Verbleef in executieve room, met compleet ingerichte keuken, magnetron, nespresso machine,vaatwasser, wasmachine, bestek, borden etc... Minpuntje was alleen het lawaai van motoren die 's nachts de straten als racebaan gebruiken.
Stayed 1 night in Oct 2024

10/10

Stayed 2 nights in Aug 2024

10/10

以前ジャカルタのオークウッドにも宿泊しました とても快適でスラバヤでも迷わず決めました 安心のホテルですね
Stayed 2 nights in Apr 2024

10/10

Stayed 4 nights in Jan 2024

10/10

Stayed 5 nights in Oct 2023

8/10

Stayed 3 nights in Jul 2023

10/10

Stayed 4 nights in Mar 2023

10/10

Hotel was clean and comfortable. Spacious rooms
Stayed 3 nights in Dec 2022

10/10

Stayed 1 night in Nov 2021

10/10

In terms of location, cleanliness, comfort, worth value, all was great. Except for one thing that they might need to improve. So we did the very late check-in (around 11 pm). So we expected to check in asap. But the receptionist was only 1 person and he did a very very long talking on the phone. We waited more than 15min, and it's not because he ended the phone, it's us who asked him to pause it.
Stayed 1 night in Oct 2021

10/10

Stayed 1 night in Oct 2021

10/10

The best hotel for stay here, the staff and team very kind and helpfull ! Very recomended to stay here ..
Stayed 7 nights in Jun 2021

10/10

Stayed 1 night in Jun 2021

10/10

Stayed 6 nights in Nov 2020

10/10

Stayed 3 nights in Mar 2020