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Bella Hotel Surabaya

3.0 star property
Hotel in Surabaya with a 24-hour front desk and a coffee shop

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Photo gallery for Bella Hotel Surabaya

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Cafe
Lobby
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

About the neighborhood

Map
Jl. Mayjen. Sungkono 149-151, Complex Rich Palace, H-21, Surabaya, 60225

What's nearby

  • Ciputra World Mall - 14 min walk - 1.2 km
  • Surabaya Zoo - 3 min drive - 3.4 km
  • Pakuwon Mall - 4 min drive - 4.7 km
  • Royal Plaza Surabaya - 5 min drive - 5.1 km
  • Tunjungan Plaza - 7 min drive - 5.5 km

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 8 min drive
  • Surabaya (SUB-Juanda) - 18 min drive

Restaurants

  • ‪Depot Mie Gang Djangkrik - ‬3 min walk
  • ‪McDonald's & McCafé - ‬6 min walk
  • ‪First Love Patisserie - ‬5 min walk
  • ‪A Kiat Hok Kien Mie - ‬2 min walk
  • ‪Kava Restaurant - ‬1 min walk

About this property

Bella Hotel Surabaya

Hotel near Pakuwon Mall
You can look forward to an airport shuttle, a terrace, and a coffee shop/cafe at Bella Hotel Surabaya. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Wedding services, a 24-hour front desk, and an elevator
Room features
All 74 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Indonesian

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Exterior

ielsan Hotel By Sajiwa

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
ielsan Hotel By Sajiwa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 185000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 185000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Bella Hotel Surabaya Hotel
Bella Hotel Surabaya
Bella Surabaya
Hotel Bella Surabaya
Bella Hotel By Simply Maven Surabaya, Java
Bella Hotel Surabaya Surabaya
Bella Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is Bella Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bella Hotel Surabaya?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Bella Hotel Surabaya?

Check-in begins at 2:00 PM.

What time is check-out at Bella Hotel Surabaya?

Check-out is at noon.

Does Bella Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per vehicle applies.

Where is Bella Hotel Surabaya located?

Located in the heart of Surabaya, this hotel is within 1 mi (2 km) of Al-Akbar Mosque and Ciputra World Mall. Lapangan Thor Stadium and Surabaya Town Square are also within 2 mi (3 km).

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Bella Hotel Surabaya Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 2 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10

10/10

Breakfast needs to be improved

8/10

部屋は清潔で広さも十分であるが、窓がなく閉塞感が否めない。 周辺の高級ホテルの料金を考えると、ここはコストパフォーマンスは良い。

8/10

inside corner Ruko place(shophouse), no window view, not soundproof room, small n minimalist bathroom..., buutt, comfort bed and have 4 nice n comfort pillows. many food restaurant around hotel, holland bakery and near from Ciputra World Mall. One of Exclusive Mall in Surabaya

6/10

8/10

Kamar cukup luas dan lokasinya di Mayjen Sungkono di kompleks pertokokan Rich Palace. Sangat cocok kalau ingin jalan jalan di Surabaya Barat, Ciputra World, PTC. Juga ada fasilitas shuttle bis gratis dari hotel ke Ciputra World. Internet wifi lumayan bagus. Free Parking.

4/10

This hotel located in shop house complex, front office, lobby and restaurant located in one small room, room is just like budget hotel, in my room shower was leaking so water is run from pipe instead from head of shower... this hotel is not run by profesional hotel persons, lack of service, I sit with my guest for quite sometime in 'restauran' no one offering menu..So I have to walk accross street to get some food, in the morning when I intend to take breakfast all plates were wet, I try to find paper tissue but no one in the restauran so I lapse my breakfast...