Find all hotels by Independent in Surabaya Center from SAR 29

"great hotel staffs and service. "

"Very friendly staff, we were upgraded to a lovely suite which was very comfortable and much appreciated. Lovely heritage hotel from 1910. The room was tasteful and very clean, although the hotel grounds (pool) appear to need some investment and proper maintenance. Dining options were also a bit disappointing and would recommend dining out. "

"Great stay, all went well. Excellent and friendly staff, rooms were spotless and breakfast buffet had wonderful selections. Thank you"

"Hotel is connected to the mall and that’s a huge plus for us. We upgraded from premium room to a suite at check in and we loved it. Room was spacious allowing ample space for my active toddler to move about. I initially wanted to go to reception to ask for late check out after breakfast but a staff who came to our table, Swara was very lovely and extended our checkout time to 2pm without even me asking. She gave so much attention to my picky eater toddler and I’m impressed that my toddler ate so well here. Would definitely recommend this hotel to others."

"Appreciate the traditional atmosphere in and around the building. Wish that the tennis court is accessible for hotel guests with opportunity to play with a trainer."

"My first stay here was poor, but the subsequent 2 stays have been great, Good location. Excellent value for money... Special thanks for the gracious hospitality of Jeje at the resto and Gigi at the reception counter..."

"I enjoyed my 3-day stay at JW Marriott Surabaya, staff was super nice. Kiki at Front Desk made my check in super easy and smooth, and Andyta, Putri, Oliv and Bima at lounge made me feel at home, they remembered all my favorite drink and foods. I appreciate their care and attention. "

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"It was nice"