Find all hotels by Independent in Sunset, TX

"We arrived at 3:25pm to check in to the hotel they assigned us a room that wasn't even cleaned yet. The swimming pool was full of leaves and the water was green. There was a water leak outside the hotel which needless to say there was water over the sidewalk. In the breakfast area the bench type seats were full of black and brown stains on the cushions, the serving utensils (tongs)were broken the air conditioner in the room wasn't working properly. There were no kleenex napkins in the bathroom the bathroom wasn't equiped with enough toilet tissue. The clerk said that he would have given us a discount but because we used Expedia to book the reservation he said he could'nt. I called IHG because in the elevator there was a sign that said that we want your stay to be 100% satisfied, well we were not 100% satisfied with our stay there. The ice machine on one of the floors was out of order. The agent at IHG said they were going to deposit 12,000 points into our IHG account but they never deposited anything."

"Breakfast was great, fresh and hot. The staff was great especially Jodi she really knows her job and was very helpful. "

"The room was clean, and we were able to park near our room even though they were busier than usual."

"Everything was great. Would definately stay there again "

"Stains on pillows stains on the shower head was told the pool was open but the hot waters wasn’t available due to high prices"

"Room was clean. Furniture was old but everything was clean and maintained. "

"The room was in really bad shape. So much damage to the furniture. It should’ve been replaced long ago. The faucet in the shower was hanging off the wall. No bedside light. "

"Clean room, great staff and the room was very cool. We loved it."

"The bed was comfortable and the AC worked well. The cleanliness was concerning though. The bathroom had hair and dirt in the sink and shower, with a used washcloth thrown in the corner. The fridge was always off. You have to push a button to turn it on, but it only stays active for two hours then goes off again. I don't know if it was just my room, by the walls are "thin". You could hear people showering and talking next door and walking around from the floor above. Staff was super friendly though and breakfast was pretty decent. Overall, not the best but definitely not the worst."