"Room was clean and comfortable. The staff was very courteous and helpful. The kitchen was very will appointed. The refrigerator actually had a working ice maker. The only thing lacking was a real coffee maker. Single brew coffee makers are not good in rooms equipped with a full kitchen. Biggest negative is $12 daily for parking. This is an additional fee that is not part of the room price. This was not really explained at check in."
"The room had a smell that was inescapable every time you walked into it. It wasn’t horrible horrible but it was there and it wasn’t pleasant. They charge ridiculous prices on snacks and beverages at the front desk… to a punishing level for not getting in your car and going a couple blocks to the convenient store. Lastly, there is a parking fee that was never made apparent. Felt like a gotcha on the way out. $15/day. Not super high but still not something you want to discover on checkout."
"We had a good stay overall. We used the pullout bed and the sheet cover was dirty so we pulled it off and then we went downstairs bc there was no sheets but they gave them to us with no problem. We slept in late all the days we were there but the cleaning staff was friendly and gave me towels when I asked. The breakfast was fair and saved me money bc we didn’t have to go out. I was moving my daughter into Stonybrook University and I would stay there again."
"The hotel itself is a nice place to stay. Clean rooms and well maintained areas. Cons: Had a terrible view, overlooking roof and staring right at large air conditioning unit. Could not see outside at all. To make it pro(Make that room cheaper, or put up something safe to look at like ivy covered fence.) Can hear noise from other rooms easily. No free coffee station in lobby or water. No free breakfast. For the price paid for each room Hilton can do better. Other hotels do this and you can...
"The property was clean and the bed was comfortable. I had an accessible room and the bathroom was not appropriate. They did have grab bars which are important. But the only thing that could be used as a counter (to hold toothbrush etc) was a small area over the toilet so one has to reach. The back of the sink was slanted and wouldn’t hold anything. And the tub was slanted (not flat but bowl-like) and difficult to stand in for the shower.
My biggest issue was that they charge for parking and...
"The hotel is in an excellent location, but our room was poorly maintained. The hand soap dispenser was not full and the phone did not work when we checked in. We promptly reported the issues and were told that they would send someone to fix them. No one ever came. Because we were there for only 1 night, we were going to let it go, but in the morning, the coffee maker was broken. In addition, we noticed that the Room (A2) had peeling/water damage on the ceiling. In the morning, all they could do...
"The property was nicer than I expected. The casino was full of many fun slot machines. The Bistro had $7.00 drinks from 11am to 2:00pm. That was great!!! The room was spacious and clean. I would recommend going there to any excitement seeking adults. 👍"