6/10 Okay
Mary V
Traveled with partner
8 May 2026
Liked: Amenities
Disliked: Staff & service
Thought this was a Mom&Pop operation from the reviews. IT IS NOT at least from my experience. There is NO ONE on site. I don't mean staff is out for a dinner break. THERE IS NO ONE THERE. I received no email, no text about how to get in. You check in by dealing with a phone number answered heavens knows where. The person I dealt with on the phone - once I got through the corporate menu - was helpful but you felt sort of abandoned if there were any issues with guests or anything. I didn't like it at all because I thought I was getting something else. There were dust bunnies all over the bathroom and mold on the tile. Worse the tub had some scuffs in the past and they PAINTED OVER the ceramic tub. Pieces of the paint come off when showering - yuck! Hey, I don't need a towel folded to look like a duck. I would however like staff on site and clean bathrooms. BTW the place was quiet until the next morning when we heard a fight in the next room, word for word. Just glad they waited until we were out. ALSO don't miss Uncle Louie's across the street if you stay in SUNDANCE. I would not stay at Arrowhead however - never again
Mary V
Stayed 1 night in May 2026
