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Frequently asked questions
Where can I learn more about changing or cancelling my trip to Sumatra?
For additional details about rescheduling or cancelling your trip to Sumatra, head over to our customer service page.
What's the seasonal weather like in Sumatra?
The hottest months are usually July and August with an average temp of 71°F, while the coldest months are February and January with an average of 28°F. The snowiest months in Sumatra are February, October, January, and March, with each month seeing an average of 7 inches of snowfall.