Find all hotels by Independent in Sugawara

"poor items and high rate."

"I stayed at this hotel expecting a simple and comfortable experience, which was mostly the case in terms of the room and overall cleanliness. However, the breakfast experience was very disappointing. During my stay, a large group (a youth baseball team) was using the breakfast area at the same time. The space became extremely crowded, with a long line forming, making it practically impossible for other guests to access the food. As a result, I was unable to have breakfast at all. I understand that group bookings are important for hotels, but there should be better management or some form of limitation or time allocation to prevent this kind of situation. Otherwise, it significantly impacts the experience of other guests. I hope the hotel can improve how they handle group guests during peak times."

"Breakfast had strong cooking oil smell. ONLY negative!!"

"The staff are very friendly. The building and rooms are fairly new. Out of all the hotels I’ve stayed in Japan so far they have the most space in rooms. Also, grab the breakfast buffet worth the money. I wish I’ve stayed longer here. I will definitely stay again. "

"Nice onsen hotel with free parking, hotel is clean and nice staff. Room only have toilet, shower in public bathroom before onsen. "

"Location close to train station. Friendly staff. Parking plenty, but the lots are spread around different areas surrounding the hotel. Will choose same hotel next time."

"Parking was excellent, huge car park at rear with direct access to hotel lounge. Super clean, modern rooms. There is a food warm up arena with oven, grill, microwave and utensils! "

"Unique experience. Comfortable stay. "

"Although it is not a very new hotel, it provided everything we need such as clean, spacious room, amenities, good quality meals (set dinner and breakfast buffet), nice hot spring..etc we have had a very enjoyable stay and definitely will come back again. Well done."