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"This resort and spa was lovely! The breakfast was terrific and the location was convenient "

"The staff at the reception is very friendly and helpful but the room service doesn’t always respect the do not disturb sign and will not only walk in (more than once) whether you’re still in bed or in the shower but will insist to ask to clean the room even when you say no. It’s unfortunate because the rest of the experience, amenities, site, etc. Was excellent. "

"Resort was beautiful and clean. The food (other than seafood restaurant) was amazing! "

"The breakfast buffet definitely poor for a 5 star hotel, I was expecting fresh juices, only had pork, same 3 fruit options everyday and dry pastries. The beds were the worse, soo low, very uncomfortable and they make noises. The shower was tiny as well argh. And then one receptionist lady (Ioanna) if I remember her name correctly, wanted us to pay extra for parking just because, to qoute her "ooh because 5 euros is such a lot of money that you cannot pay it". Even though the hotel rule is, 1st day of parking is free and this was advised to us prior by another receptionist lady, I wish I remembered her name, because she was lovely with such a beautiful smile. She recommended us a local restaurant and we had an amazing experience at that restaurant. Ooh and then showers behind the reception horrible, there was water everywhere on the floor with a little space where men, women and children are supposed to get ready showers and dress up, anyone that walks can see you. Literally no privacy at all whatsoever. Overall the aesthetics of the hotel outside is 4* but the rooms and food 3*, I'm glad we didn't choose half board."

"The hotel is fantastic, but look at the hotel website for clarification on the room spec. Hotels.com stated the room came with private pool but it didn’t. The great service at the hotel ensured we had a great time. It’s a fantastic peaceful hotel but be mindful of the star rating as some facilities don’t meet the mark I.e spa, food variety"

"The resort was absolutely remarkable. It provided great comfort, an abundance of delicious food options, and the staff members were exceptionally friendly and welcoming."

"Lovely and peaceful hotel. Friendly and helpful staff. We were delayed getting into Chania but there was someone waiting for us at gone 2am. Very lovely hotel and the excursions booked through the hotel were also brilliant. We really enjoyed our stay."

"Great apartment with lots of space in good condition with goof facilities. "

"Great resort hotel. Full of amenities. Great location!"