Search Guest Houses in Stoke-On-Trent Station

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"It wasn’t the best stay. The bed was broken when we got there and on top of that two of the pillows weren’t actual bed pillows. The Wi-Fi barely worked "

"Nice tidy place and simple with self check in "

"Check-in was at 3pm. No details regarding check-in were sent prior to the check-in. I called many times seeking information but was told that the information would be provided to me at 3pm however no details were sent. @4pm l was still chasing for the details. At around 4:30pm thats when they decided to tell me that the place wasn't ready and the cleaners hadn't been around to clean. The most frustrating thing is that they could have apologised and gave me a heads up than for me to travel then...