View all photos for Double Room, 1 Double Bed, Accessible
Double Room, 1 Double Bed, Accessible
Highlights
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Electric kettle
Free bottled water
Sleeps 2
1 Double Bed
About the neighborhood
Stoke-on-Trent
Located in Stoke-on-Trent, Tollgate Hotel And Leisure is in the suburbs. Hartland House Spa and National Paintball Games are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Alton Towers and Trentham Monkey Forest. Stoke Minster and Cariba Creek are also worth visiting.
Consider a stay at Tollgate Hotel And Leisure and take advantage of a terrace, a garden, and a hair salon. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
Full breakfast (surcharge), coffee/tea in the lobby, and smoke-free premises
4 meeting rooms, tour/ticket assistance, and a TV in the lobby
Room features
All guestrooms at Tollgate Hotel And Leisure have amenities such as free WiFi, safes, and free bottled water.
More amenities include:
Bathrooms with shower/tub combinations and hair dryers
Flat-screen TVs with digital channels
Free infant beds, electric kettles, and heating
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Full breakfast available for a fee daily 6:30 AM–10 AM: GBP 7.95 for adults and GBP 4.95 for children
1 restaurant
2 bars/lounges
Coffee/tea in common area(s)
Things to do
Fitness center
Family friendly
Free cribs/infant beds
Laundry facilities
Guest services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business center
Conference space
Meeting rooms - 4
Outdoors
Garden
Picnic area
Terrace
Accessibility
This property does not have elevators
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Free cribs/infant beds
Heating
Bathroom
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
Digital channels
Flat-screen TV
Food and drink
Electric kettle
Free bottled water
More
Desk
Iron/ironing board (on request)
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 7.95 for adults and GBP 4.95 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Tollgate Hotel Leisure Stoke-on-Trent
Tollgate Leisure Stoke-on-Trent
Tollgate Leisure
Tollgate And Leisure
Tollgate Hotel And Leisure Hotel
Tollgate Hotel And Leisure Stoke-on-Trent
Tollgate Hotel And Leisure Hotel Stoke-on-Trent
Frequently asked questions
Is Tollgate Hotel And Leisure pet-friendly?
No, pets are not allowed at this property.
How much is parking at Tollgate Hotel And Leisure?
Self parking is free at this property.
What time is check-in at Tollgate Hotel And Leisure?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Tollgate Hotel And Leisure?
Check-out is at 10:30 AM.
Where is Tollgate Hotel And Leisure located?
Situated in the suburbs, this hotel is within 2 mi (3 km) of Longton Park, Gladstone Pottery Museum, and World of Wedgwood. Bet365 Stadium and Little Moreton Hall are also within 3 mi (5 km).
Tollgate Hotel And Leisure Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is the email sent - No response
We stayed at Tollgate hotel on 12th October in room 208 after seeing the reviews and booking through expedia.
It is one of the worst hotels and I stayed in and definitely not worth the £60+ I paid.
Issues that we faced:
It is suppose to be free wifi but we did not receive a code so could not use it. We were told on departure which was not acceptable
Once the toilet flushed, it took over 20 minutes to refill to flush again - we were told on departure it is due to pumping your own water but this should be stated before booking. (I suffer with bowel problems but couldnt go as couldnt flush)
The curtains didnt meet properly which means that not as much privacy - this is due to damaged rings not being taken off
Some of the light bulbs didnt work and 1 didnt switch off overnight
The bed was 2 singles pushed together which one was higher than the other and the pillows were as flat as a pancake
We paid for breakfast but wasnt explained how it worked and what we got for our money
When eating breakfast, noone came to check on us if the breakfast was ok and didnt clear our plates as they were more interested in talking and laughing in the kithcen.
When I spoke to the duty manager, she did not seem shocked by some of the comments
No