If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Entertainment
TV with digital channels
Food and drink
Shared kitchen access
More
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Metro Inns Teesside Hotel Stockton-on-Tees
Metro Inns Teesside Hotel
Metro Inns Teesside Stockton-on-Tees
Metro Inns Teesside Hotel
Metro Inns Teesside Stockton-on-Tees
Metro Inns Teesside Hotel Stockton-on-Tees
Frequently asked questions
Is Metro Inns Teesside pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Metro Inns Teesside?
Self parking is free at this property.
What time is check-in at Metro Inns Teesside?
Check-in begins at 3 PM.
What time is check-out at Metro Inns Teesside?
Check-out is at 10 AM.
Where is Metro Inns Teesside located?
Situated in Stockton-on-Tees, this hotel is within 1 mi (2 km) of Billingham Beck Valley Country Park and Wild Animal Adventures. Albert Park and Dorman Museum are also within 3 mi (5 km).
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Metro Inns Teesside Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 17 out of 104 reviews
10 - Excellent
17
Rating 8 - Good. 33 out of 104 reviews
8 - Good
33
Rating 6 - Okay. 19 out of 104 reviews
6 - Okay
19
Rating 4 - Poor. 8 out of 104 reviews
4 - Poor
8
Rating 2 - Terrible. 27 out of 104 reviews
2 - Terrible
27
6.2/10
Cleanliness
6.8/10
Staff & service
6.0/10
Amenities
5.6/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
8/10
It was a good stay. Lots of places to visit
Kathleen
Stayed 4 nights in Oct 2023
10/10
It was conveniently located for our needs and it was dog friendly
Paul
Stayed 2 nights in Mar 2023
8/10
Hard to locate good clean and warm very good
darren
Stayed 2 nights in Nov 2023
8/10
This venue is very basic ,is in need of refurbishment but is clean ,does the job and the staff were exceptionally helpfull
Marcus
Stayed 1 night in Aug 2022
2/10
Never felt comfortable staying here.
stephen
Stayed 2 nights in Oct 2023
6/10
Stayed on night on way to tall ships race at Hartleypool, hotel is in the middle of an industrial estate so non picturesque, a lot of things in the room were broken or not working. Ok for one night stopover
Michael
Stayed 1 night in Jul 2023
8/10
Ignore the reviews, its cheap, very quiet, and ideal if you not expecting the savoy.
Only negatives was broken accessability toilets, and bad kitchen, but u get what you pay for.
Young guy on reception very helpful and friendly.
Vince
Stayed 4 nights in Nov 2023
10/10
Metro Inn is very clean and friendly but I couldn't use wi-fi because my room location. Anything else thumbs up.
Damilola Tosin
Stayed 6 nights in Jul 2022
4/10
It's a budget hotel, room clean wasn't that bad ,but shared toilets and showers was disgusted.
Arturas
Stayed 1 night in Jul 2023
2/10
Run down and disgusting
Edward
Stayed 1 night in Oct 2022
2/10
Grimy, smelly, uncomfortable, noisy.
Verified traveler
Stayed 1 night in Aug 2023
2/10
This place is not what is shown on Expedia. It is now a hostel for social housing. We were told they do not advertise on Expedia any more. But they let us pay and check in without telling us about the changes. We immediately checked out but have had to wait for a refund.
GaryNicky
Stayed 1 night in May 2024
2/10
Rubbish
Janice
Stayed 1 night in Oct 2023
2/10
The place is actually a bail/homeless hostel in the middle of an industrial estate. The "residents" wander the corridors at all hours making a racket. I had someone banging on my door at 2am looking for someone, then again there were people arguing and shouting at 4.45am.
This place should be a third of the price and aimed at backpackers who dont mind the obvious downsides. Certainly not suitable for families.
Timothy
Stayed 1 night in May 2023
2/10
Didnt even stay didnt have room that I booked. Gave me a key for someone elses room. Overall cheap but rather spend the extra £30 for something better.
Verified traveler
Stayed 1 night in Oct 2022
6/10
I knew this was originally a Formula 1 so it would be basic. First impressions are not positive - Ambience is not a word I would use in this context but room was clean with a big comfortable bed and BIG TV. Sink in the room and showers / WC down the corridor were clean and efficient. Photos showed kettle and tea/coffee but nothing provided now.
Hotel is in the middle of a trading estate with a Macdonald's within half a mile so come prepared. Would stay again as a basic bed for the night and good value for what you get.
Peter
Stayed 1 night in Aug 2022
4/10
Property was run down, night staff were very good we had a room that stunk of smoke and he changed us into a freshly decorated one immdiately, probably when it was built was a very good place but until its updated the prices are a.little high, not only that the price we paid was twice as much as the room should have been so expedia have or are conning people out of money for tje room rates, the reception said we had ut at a good price until i pointed out the we had paid half as much again through expedia, thats a little bit cheeky expedia..
andygrinsdale
Stayed 1 night in Sep 2023
6/10
Toilets were dire, flush handles loose, very unhealthy & obviously not checked regularly many were blocked. Room wash basin no cold water (no drinking water) had to obtain it from the kitchen no breakfast bowls in the kitchen.
Len
Stayed 1 night in Jul 2023
2/10
From the moment we arrived it was clear that this property was used for homeless, addicts and other less fortunate types. The property was unclean, had blood on on blinds, rooms were not even half cleaned, the toilets that were in the coridors shared and basicaly a slightly up market port-a-loo, most of which smelt awful. Deffinatly NOT kid frindly and only realy for adults if you are desperate. Absolutly not worth anything near the price charged, infact you couldnt pay me enough to ever stay there again.