"From the outside the hotel looked nice. Parking was close to your room. The beds were extremely uncomfortable. Our friends also stayed in another room, had the same issues. The rooms were noisy, the carpet was stained. The exterior lights were so bright and the window shades didn't fit properly so the room was bright all of the time. The AC unit wasn't working properly and the front of it was duct taped but wouldn't stay closed. We had the maintenance man come to look at it but still wasn't...
"The rooms were clean, nice staff. Unfortunately both ice machines were broken during most of our stay. In addition one of the dryers in the laundry room was working poorly, no signage was placed on the dryer so that we were informed. The smoking section was right outside the front doors, it could be moved to a better location. The overall hotel location was great, walking distance to many shops, restaurants and activities!"
"Location was great, stay this time, not so much. Having previously stayed at this facility, and have had no issues, this stay was very disappointing. This time, multiple issues! Only 2-bath towels, should have been 4. Half of the jets in the in-room jacuzzi did not work. Tub took an excessive amount of time to fill. The in-room jacuzzi is one of the primary reasons we choose this hotel. The in-room fridge was turned off when we checked in, that took time to cool down to be usable. ...
"The hotel is a bit run down but it was a very good stay. All staff members were nice. If I was to change anything, not enough seating for meal service. We returned to our room the first day, skipped the second and found a place to sit the third but others were standing and wondering. The food was ok, the coffee was good but ran out frequently. We went at a time for seniors, and seniors drink coffee and we need to sit when we eat. Parking was amble and the parking lot was well lit. Overall,...