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"Easy checkin and checkout. "

"The staff at the hotel were amazing. We were travelling for my son’s birthday and they made him feel so special. A lot of the time hotel stays are not remarkable but the staff especially the woman who checked us in were amazing!"

"Very nice staff"

"Very professional staff and it’s conveniently located near shopping areas. "

"I was pleasantly surprised at the cleanliness and newness feel of the guest rooms. The outside definitely is not fitting of what you find inside and within the resort. The only problem I had was with guest laundry. One of the two washers available were broken. The laundry is located outside of the resort. I made a few attempts to get help from the desk. There was some frustration with getting help for this issue, felt like they couldn't be bothered with it. They did however replace my detergent. I would stay again, and recommend to family and friends. We were visiting Universal Studios with family."

"The staff were very pleasant "

"Fabulous as always! "

"Very close to Universal Studios. Offers free shuttle service to Universal that was fast and easy. Parking 42.00, Breakfast buffet 29.95 with a lot of options. King with sofa bed- sofa bed is rock hard and couldn't use. King bed was soft and comfy. Shower had amazing pressure and optional body wand. Pool and hot tub was great to use after walking all day at universal. Liked the hotel so much we stayed an extra night."

"Parking is the only issue."