We arrived to a couple complaining about their room (£60 with breakfast for 2) so wondered what we were walking into but I can only think they were trying to get something for nothing because the room was lovely. Very clean, hairdryer, trouser press, biscuits with the tea & coffee, shower gels, shampoo, toothbrushes, lovely monogrammed towels and really comfortable bed.
There was a bar were Frank served us quickly and efficiently and even left out our pre-paid beers for when we got back.
The breakfast room was airy, very comfortable and elegant and the breakfast was really good.
I don't think I will visit Stevenage again (especially after getting ripped off by the locaal cab firm - beware if you get a cab after 12 its double time which they didn't tell us when we booked at 10.30pm) which is a shame as I would love to visit this hotel again.
Highly recommended 5*