Find all hotels by Independent in Steinhoefel from SAR 231

"it was a wonderful wellness space, great for relax and with Top service from massage to water gym"

"Good"

"Nobody is at the desk after 3pm even though they tell you to check in after 3pm, makes no sense. You have to use a separate entrance after 3pm, which nobody explained to me so i was locked out of the hotel and had to call customer service. They didn’t know how to help me so they had to call the person that lives on the property to come let me in. He barely spoke any English so he was confused on how to help me, but eventually he showed me how to use my key on the back door to get in (there is no sign or obvious spot to put your key card). And because it’s a separate entrance you can’t use the elevator after 3pm which is annoying because i was on the 4th floor. The wifi was HORRIBLE. Every few minutes it would disconnect from my phone and i would have to go into my settings, turn off wifi entirely, then turn it back on and MAYBE the wifi would reconnect. If you’re not close to the lobby then the wifi doesn’t work (even in the lobby it was slow). It was just very underwhelming and barely met the standards. Wouldn’t stay here again let’s just put it that way. "

"The receptionist made my stay a worth while he was a good and well mannered gent. Also friendly."

"Great dinner and breakfast. Large, modern gym. Fantastic spa and pools. "

"Bar staff is amazing. Very narrow parking"

"The upgrade to a lovely large room with a view was greatly appreciated."

"Does not have gym as advertised. Building is a little tired but good train links to the centre (U5)"

"Hotel had everything my family needed. Room spacious and clean, decent breakfast. We all loved the garden, beautiful, calm, relaxing outdoor space overlooking water. Tiny playground, basket swing n trampoline - my children enjoyed them so much. Thank you ❤️"