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"Loved the property. Staff were useful. Just be aware if you need to get into town when the hotel shuttle isn’t running they will suggest a taxi which costs a lot, but there is a local but just up the street you should be able to catch. "

"Great location "

"Beautiful property and a great location. Staff extremely helpful and courteous. "

"none"

"Una Palace Hotel, Catania is superb. Wonderful staff at the desk and Allessio and Alexandro in the roof top restaurantand bar, helpful and first rate! A great weekend stay. The food is sublime.My 4th visit this year."

"Nothing to dislike"

"Great place for familly stay thanks to a great people that work there. Especially Andrea from the front desk, who deeply cares about his guest, and is a role model for enitre hospitality industry! Kids club team was also very friendly with true Italian kindness and fun!"

"This was an incredible stay. The views are phenomenal everywhere on the property. Breakfast was also one of the best I’ve had in Italy with a ton of options. The pool view is incredible and the staff does everything to make the stay perfect. "

"Really great property and enjoyed our visit at the Mazzarò Sea Palace. Big shout out to Carmen from housekeeping that took extra good care of us and Salvatore on the beach who made things perfect! Loved the place so much! One thing I think people should know about when you travel to nice hotels in Sicily and this one in particular. They now add 15% gratuity and mention it as optional if you eat at the restaurants. Additionally, upon check out, they sum up a tip of 5 percent of total bill for a tip for all the staff. In essence you tip on top of tips. You can opt out of that or select another amount but it would be great if it was advised upfront as I’ve grown accustomed to tipping staff directly or house keeping directly. One then finds themself tipping at lunch/dinner then again having an amount pegged at end of stay by the property. They then tell you it’s optional. Not sure if the staff receives or if it goes to the top of the chain. Overall great stay but people should know about gratuity being baked in or proposed in final bill. "