Chalets in State of Mexico

"The hotel and staff were excellent. The facilities were well maintained and clean. The room had wood or wood-look floors, no carpet. It had all the basic stuff, king bed, desk, TV, nice chair and ottoman, shampoo/conditioner-one, shower gel, bottle of water, and plenty of towels. No snack bar or alcohol in the room. The restaurant was first rate, but the menu was only available in Spanish. I had to ask for help to understand the menu. Help came very easily. Received a complimentary VIP beverage! Everyone I came in contact with was friendly and helpful. Only negative during my short stay was the bad gassy smell I woke up to. The city smells bad in the morning. Not the hotel's fault at all."

"Check in Guest Service was Great had a few things missing from room but went to front desk & they were handled very quickly. The Bar Drinks & Staff were great as well. Only thing that could have been a little better is the Breakfast Buffet everything looked good but was just on the warm side would have liked the food hotter other than that still a Very Good Hotel. "

"Fiesta Americana has the best location, right next to a mall and pretty accesible. We loved the beds and amenities. Everyone that works there went above and beyond to resolved a conflict we had with the AC in our room, they went right away to fix it. We would definitely stay there again. "

"Hotel is quiet nice, but breakfast is too expensive "

"They are really nice hotel I’m really like "

"Very friendly staff. "

"Location "

"The personal of the Hotel is clearly on a World Class Service level. Profesional, Informative, Kind and Respectful."

"Great place "