"Heating"

"Overall, we had a very pleasant stay at this high-end resort, and it could have been an almost perfect experience if it weren’t for one disappointing interaction with a shuttle driver. I understand that this is a pricey resort, and I expected that when we booked our stay. What I did not expect, however, was the rude treatment we received from one of the shuttle drivers. The resort offers a complimentary shuttle to the main Omni resort, which was a wonderful and very useful amenity that we used...