"First and most importantly, I did not feel safe in the room. The door latch was missing, and the door itself did not properly secure. I have both photos and video documenting this issue. Due to this, I was unable to rest and had to physically barricade the door using furniture (a chair and a nightstand) to feel any sense of security. Additionally, the room had a strong cigar smell despite being booked as a non-smoking room, which made the environment very uncomfortable. There were also...

"Back breaking bed. My wife and I had to sleep on the edges of the bed on each side cuz the middle sinks in. The mattresses need to be changed. I tried 3 different bedrooms and they were all the same sinking in the middle "

"The room we reserved was filthy and looked like nothing Expedia showed on-line. We checked out the next day and reserved at Residence Inn. Another customer in front of us in line also cancelled their reservations. The staff was pleasant the only good thing about this place."

"Very clean, good breakfast. No complaints!"

"If you bring your pet you are gonna be assigned to the 3rd floor which things are a little on the stained side. Rooma are nice and comfy"

"We had a problem with our first room but was then moved to another room quickly service was great! Breakfast was lacking and updates need to be made but overall great place!"