"I truly enjoyed my stay at Rod ’N’ Reel!
The front desk staff were nice, but there's a little room for improvement when it comes to customer service. The smiles were a bit lacking, and the warm, welcoming energy wasn't quite what I'm accustomed to as a frequent traveler.
However, the experience was much brighter throughout the property! A special shout-out to Brittany, Anthony, April, and the entire security team. They were welcoming, friendly, and brought great energy to the experience.
As a travel agent, I would absolutely recommend this property to my clients. Overall, I had an enjoyable stay and would return!
Sn: I left something behind and the staff reached out to me. I appreciate that."