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The Arch Convention Hotel

3.5 star property
Hotel with a 24-hour fitness center, a quick walk to America's Center Convention Complex

Choose dates to view prices

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Parking available

Room options

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includes taxes & fees
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About the neighborhood

Map
811 N 9th Street, St. Louis, MO, 63101

Getting around

  • St. Louis Gateway Station - 5 min drive
  • Convention Center Station - 8 min walk
  • St. Louis Lambert Intl. Airport (STL) - 21 min drive

Restaurants

  • ‪Sugarfire Smoke House - ‬8 min walk
  • ‪Hair of the Dog - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪The Over Under Bar Grill - ‬4 min walk
  • ‪Renaissance Concierge Lounge - ‬5 min walk

About this property

The Arch Convention Hotel

Hotel near America's Center Convention Complex
Located close to Dome at America’s Center and City Museum, Holiday Inn St. Louis - Downtown Conv Ctr by IHG provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The on-site American cuisine restaurant, STL Sports Hall of Fame, offers breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with free cabanas and sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Coffee/tea in the lobby, a front-desk safe, and a porter/bellhop
  • Wedding services, a vending machine, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 293 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Serbian, Spanish

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  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Frequently asked questions

Does Holiday Inn St. Louis - Downtown Conv Ctr by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Holiday Inn St. Louis - Downtown Conv Ctr by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn St. Louis - Downtown Conv Ctr by IHG?

Self parking is available for USD 40 per day. Limited spots are available.

What time is check-in at Holiday Inn St. Louis - Downtown Conv Ctr by IHG?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn St. Louis - Downtown Conv Ctr by IHG?

Check-out is at 11 AM. Late check-out is available for USD 35.00 (subject to availability).

Where is Holiday Inn St. Louis - Downtown Conv Ctr by IHG located?

Located in Downtown St. Louis, this hotel is within a 15-minute walk of America's Center Convention Complex, Dome at America’s Center, and City Museum. Old Courthouse and Horseshoe St. Louis Casino are also within 1 mi (2 km). Convention Center Station is 8 minutes by foot and 8th and Pine Station is 10 minutes.

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The Arch Convention Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 335 out of 1006 reviews
Rating 8 - Good. 295 out of 1006 reviews
Rating 6 - Okay. 176 out of 1006 reviews
Rating 4 - Poor. 89 out of 1006 reviews
Rating 2 - Terrible. 111 out of 1006 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the hotel had a comforting atmosphere, and I felt safe at the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Rochell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean comfortable and accommodating.
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being a few minutes walk from the Metrolink train, which goes directly to downtown from the airport. Saves me cab fares.
Stayed 4 nights in Apr 2025

6/10 Okay

Nobel

Liked: Cleanliness, staff & service, property conditions & facilities
Feels closed
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Staff & service
Disliked: Cleanliness
I was able to check in many hours earlier than I was supposed to so I really appreciate the staff. Unfortunately, the restaurant was closed and there was construction going on throughout the day. Very clean room.
Stayed 1 night in May 2025

6/10 Okay

Thomas

Liked: Cleanliness
Pool was great. Alot of homeless people around hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean. It was a nice stay and close to downtown activities. Was it the cleanest and best property in St. Louis? No. But it was affordable and clean enough to pass our test.
Stayed 1 night in Apr 2025

10/10 Excellent

Laurance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

6/10 Okay

Kerry

NA
Stayed 3 nights in May 2025

8/10 Good

Tamra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to stay there for NHL games. You have to pay to park.
Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had surprisingly been upgraded into a HUGE suite. The place is absolutely beautiful. Plus there is access to a snack shop 24/7. They are doing construction outside so their parking lot was unavailable. However, there was a huge parking lot right around the corner that was open to the public. It cost us $12 to park for the night! I am very picky and this hotel exceeded my expectations!
Stayed 1 night in May 2025

10/10 Excellent

Howard C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again.

Nice place to stay. Friendly and helpful staff. Clean and comfortable. We have no complaints.
Stayed 3 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Job Holiday Inn

The experience was great cuddos to Willie his customer service was woenderful
Stayed 2 nights in Jan 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff members.
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Angerlin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There were no laundry facilities or complimentary breakfast.
Stayed 2 nights in Mar 2025

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Good accessibility to downtown BUT hotel needed things fixed (room doors that didn't close unless leaned on or slammed;holes in walls; faucet fixture loose or missing;ice machines not working) very, very, very disappointing :(
Stayed 4 nights in Apr 2025

6/10 Okay

Johnathon

I don’t believe the A/C in the room worked it was very warm and never seemed to cool down.
Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The stay was great only down side was the construction that's going on. Breakfast was good also.
Stayed 1 night in Dec 2024

10/10 Excellent

Linsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice and the breakfast buffet was really good. Fresh and hot
Stayed 1 night in Dec 2024

2/10 Terrible

René

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in extremely poor shape. Not a single usb charge point, bathroom extractor fan not working, bathtub had patches of paint peeling off, as well as only 2 sides of the mirror lighting working. Overall poor lighting, funky, musty odour throughout the whole hotel, no breakfast, no restaurant operating during weekdays. Reception staff very unhelpful and had no record of our booking. Disservice to the Holiday Inn brand as well as Expedia
Stayed 2 nights in May 2025

10/10 Excellent

Catorria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 2 nights in Nov 2024

6/10 Okay

Coranna

Disliked: Cleanliness, amenities, property conditions & facilities
Ice machine don’t work bathroom commode ran constantly a lot of riffraff running around
Stayed 2 nights in Apr 2025

4/10 Poor

Robin

Disliked: Property conditions & facilities
The doors to the rooms, I had to move to another room, was broken. A mattress was in the stairwell. No refrigerator in the first room. Will never stay there again.
Stayed 2 nights in Apr 2025