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4/10
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our family has been renting from Colony Reef for over 30 years and we’ve even had friends and family who have owned condos there. Never had any issues. It was always so peaceful that my husband and I even decided to get married there last year. We rented out 7 condos through Colony Reef directly for our wedding in October 2021. So what better place to have our 1 year anniversary, right? Unfortunately, no.There was construction going on in one of the units above use from the Friday evening that we checked in until the Tuesday morning that we checked out. It was so bad that I talked to the office 3 times about it (Shirley, you are AMAZING!), and called the after hours number on Sunday morning (that guy refused to help me at all). On my ACTUAL WEDDING ANNIVERSARY, that Monday, we could not even stay in the unit because the noise was so bad. They tried to compensate me (about 1/4 of what I paid) and I had to go in there and fight for an additional $200 credit (towards a future stay) and a $10 bottle of wine. I am so heartbroken that my WEDDING ANNIVERSARY was spent this way.