"We really like staying at the Feathers we have stayed here a number of times. There is everything you need. The rooms are comfortable with a lovely selection of teas, coffee, biscuits with the option of collecting fresh milk from the bar. There is an iron in the room. The bar & restaurant are good with good selection of cocktails & wine. The staff are friendly & helpful The location is good for visiting family in Hertford and travelling to London via the A10. Good value for money too"

"Clean room , comfortable bed and all useful amenities in room"

"Really friendly owners and it was very clean. However the hotel is very run down and in desperate need of refurbishment several holes and cracks in the walls. Bathroom had a lot of rust and loose mastic. Room was freezing despite having a heater and we slept in our clothes. Food in restaurant is cheap but low quality. Again staff were all very nice"

"It was very good"

"The Kew Gardens Hotel was perfect! Just around the corner from Kew Metro Station and the cutest little “square “ with lots of great restaurants and shops! A Tesco open from 7-11 was perfect! Coffee shops, easy access to the city, and Kew Gardens!! It has a lovely pub on the main floor that serves breakfast etc… I am so glad I picked this one!!!!"

"The bed linen was very dirty, and there was a lot of noise in the middle of the night—apparently someone was cleaning—so it wasn't a pleasant experience."

"Needs an overhaul, ripped shades and scuffed paint, but clean and depending on what you need very good location"