"The air conditioner was not working after waiting an hour and a half for it to click on and the light was flickering. "

"I came at 10pm and they made me talk to them through a window by the front door in the cold. They wouldnt even open the lobby even though it wasnt that late and they knew i had a reservation. I got to my room and it smelled like smoke, suppose to be smokeless. It was dirty with hair on the bed. Grime in the shower and sink. Walls were visibly dirty with hand marks. They did not clean my room inbetween even though i stayed several days. I will not be going there again."

"I was able to get a room on the ground floor without any problems."

"All the staff I encountered were really great--super cool and conversational, but the room was a real disappointment. I walked through the door and walked into a wall of stench. It smelled like wet dogs had vacationed in the room. I usually sleep like a rock, but the stink kept me awake for a while. The shower was also not clean. "

"Great service, clean room."

"We stayed in different rooms on April 29 and on May 1, 2026. The rooms seemed recently renovated. This is a no-frills accommodation: there are a little refrigerator and cups, but no coffee-maker. The concierge on each night was welcoming and competent. My only complaint is that on the second night, our supposedly non-smoking room smelled strongly of stale tobacco smoke. I reported this to the concierge, and she said that she would advise the manager to run a de-odorizing machine. (We did...

"So day 1 go to turn on the heater heaters broke it only blows out cold I asked the office to fix it they say unfortunately all the rooms are booking there's nothing we can do fine I'll deal with the cold room I go into the bathroom to start washing up and getting ready for bed there's a pile of ants the wall is cracked the shower curtains molded it's disgusting. Let's say about 1:00 in the morning I hear people outside my window they're literally dealing drugs yelling screaming I call the...