"We stayed in Room 126 for three nights. When we first arrived, we noticed an unusual odor but couldn’t immediately identify where it was coming from. By the next day, it became obvious that the smell was coming from the mattress—and it smelled like human feces. We reported the issue to the front desk that morning, and we were told someone would come inspect it. No one ever came. The following day, we reported it again, left our contact information, and still never received a call or any...