"Pool closed , breakfast was good"

"Booked a room because it was near the venue we had tickets for. I took my disabled mother with me because we were seeing her favorite artist. We get to the hotel and was told the elevator was broken and they only had 2nd floor and 4th floor rooms available. We had no choice but to stay because there were no other room available. I had to assist my disabled mother up a flight of stairs. If I had known the elevator was broken we wouldn't have even looked at this place. The wifi and the mini fridge...

"The hotel was average. As soon as we got off the elevator, you could smell the weed smoke coming from one of the rooms (4th floor). The door has a gaps in it so you could see light from the hallway. The restroom had only 1 set of towels in it, and the toilet would flush but would take a some time to refill with water. The bed was ok, the a/c is outdated. Breakfast was eggs, sausages, and 2 waffle makers, not fruit and 1 yogurt. Front Desk staff was friendly"

"Internet was by out for days and the attendant advised me of it before checking. Well done, transparency. I cancelled the reservation and went to a different hotel"