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"It was amazing, the best trip I’ve been on. The hotel was outstanding and beautiful."

"The resort was so laid back and relaxing. We were treated like family by the staff. Their breakfast buffet was excellent and other meals at the restaurants were also very good. We both had massages at their spa and highly recommend it. We had an issue with our rental car not starting, and 3 of the employees went out of their way to make sure that we got it resolved. Overall, we highly recommend staying at this beautiful resort. The grounds and vegetation are gorgeous, including a beautiful Lilly...

"The staff was always friendly and engaging but the service wise at the bars and restaurants was slow. It takes ages before they will reach out and offer a drink or food menu. The hotel doesnt provide any tours and doesn’t collaborate with the travel agencies to offer such services. They dont have any entertainment either, it feels like you stay in the retirement community. 🙃 It is centrally located within the walking distance to the major institutions and downtown area."

"Not that bad , mainly better than other places. I booked something else given different room was not happy but had to choose it since no option to stay."

"Overall, a very pleasant experience staying at Novotel. The staff was extremely friendly and accommodating, even offering late check out, uninitiated by me, at no extra cost. I would definitely pay the extra for the second floor rooms (deluxe room and above). The increase in price is relatively minor, and the privacy and views from your balcony is well worth it. I would be wary of the restaurant, however. I ordered pasta that had a broken, oily sauce, and a creme brulee that was obviously baked...

"The staff were wonderful and the place is beautiful. The gardens are very well maintained. There are activities everyday and music in the evenings. The people living in the village next door are very friendly and the children are very nice and respectful. The spa is wonderful. The chefs are friendly and answer any questions you may have about local food."

"Everything"

"Very good hotel and location. Parking is secure. Hotel rooms are clean. Temp in the room was 16 Deg C and the thermostat did not work. The bath is nice but the water seeps below the shoeer glass all across the bath. The door security chain lock is installed incorrectly. When you open the door, the chain comes off. Basic maintenance i s lacking."

"Nice place to stay for vacation. Place very clean. Well maintained and staff very helpful"

"This place is a true gem, from the staff to the food to the rooms. It is outstanding. I would caveat that it’s not for everyone, there are limited options of food, there’s no room service, and some of the staff returns home every night. If you’re expecting a 24 seven full attention luxury resort this is not the place if he wants somewhere that is of exceptional quality with a lot of space for yourself and a bit more relaxed this is great. The staff is outstanding and extremely friendly, and...

"This is a great place with great people. No this is not a 5 star accommodation, but it was clean, the staff is great and it’s just the right mix of rustic and creature comforts."

"The staff were all very friendly and helpful the room was very clean everything went perfect"

"Great location and great staff. I will definitely stay there again. Thank you!"

"Staff was helpful in some aspects They room was clean but experienced many problems such as the sink drain pipes kept on leaking dispite. The maintenance team fixing it 3 times The ac worked half of the time and the whole place smells like dmc fried chicken from downstairs and the shower privacy glass is still an issue allowing people from the bedroom to see people nearly naked in the shower. we tried to communicate with staff abour these issues and to shift rooms but they wouldn't shift us to a...

"The on night duty staff was making a lot of noise making video call and talking that loud. staff bring there kids at the work place when we try to have a rest they have been making a lot of noise and running around the area, so we couldn’t rest well."

"It was a good experience and I would return there if I had the chance."